Customer Service Representative
Vor 6 Tagen
Job Summary
We are seeking a highly skilled Service Specialist to join our team at Valmet GmbH. As a key member of our customer service team, you will be responsible for providing technical support and services to our customers in the paper, board, and tissue machine industries.
Key Responsibilities:
- Carry out projects in the field of mechanical service and modernization as part of our finishing division at our customers' sites in Central Europe.
- Operate as a team in German-speaking countries, with short assignments within Europe (mainly DE / BE / NE / LUX / AT / CH).
- On-site project execution, installation, and installation supervision.
- Organization and implementation of service and installation work.
- Contact person for the customer regarding technical and project-related questions.
- Preparation of protocols and service reports.
Requirements:
- Training with a focus on mechanics/mechanical engineering (technician or master craftsman), or a lot of experience in comparable work (mechanical service/maintenance).
- At least good to very good German and good written and spoken English language skills.
- Class B driving license and willingness to travel (~70–80%).
What We Offer:
- Flat hierarchies and a great team guarantee a good and open working atmosphere.
- Flexible working hours, mobile working, and 30 days' vacation.
- Company pension scheme and annual employee events.
- Neutral company car for private use and an attractive salary.
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