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Customer Service Representative

vor 2 Monaten


Darmstadt, Hessen, Deutschland Valmet GmbH Vollzeit

Job Summary

We are seeking a highly skilled Service Specialist to join our team at Valmet GmbH. As a key member of our customer service team, you will be responsible for providing technical support and services to our customers in the paper, board, and tissue machine industries.

Key Responsibilities

  • Carry out projects in the field of mechanical service and modernization as part of our finishing division at our customers' sites in Central Europe.
  • Operate as a team in German-speaking countries, with short assignments within Europe (mainly DE / BE / NE / LUX / AT / CH).
  • On-site project execution, installation, and installation supervision.
  • Organization and implementation of service and installation work.
  • Contact person for the customer regarding technical and project-related questions.
  • Preparation of protocols and service reports.

Requirements

  • Training with a focus on mechanics/mechanical engineering (technician or master craftsman), or a lot of experience in comparable work (mechanical service/maintenance).
  • At least good to very good German and good written and spoken English language skills.
  • Class B driving license and willingness to travel (~70–80%).

What We Offer

  • Flat hierarchies and a great team guarantee a good and open working atmosphere.
  • Flexible working hours, mobile working, and 30 days' vacation.
  • Company pension scheme and annual employee events.
  • Neutral company car for private use and an attractive salary.