Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Frankfurt am Main, Hessen - NIO
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Technical Support Specialist
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Specialist at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. This includes resolving technical issues via phone and email, generating cases in our CRM to track and resolve customer enquiries, and answering technical product enquiries.Key...
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Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitJob DescriptionAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for providing high-quality technical support to our customers worldwide. You will be the primary point of contact for our customers, providing them with expert technical advice and assistance in the use of our cloud products.Main...
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Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitJob DescriptionAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for providing high-quality technical support to our customers worldwide. You will be the primary point of contact for our customers, providing them with expert technical advice and assistance in the use of our cloud products.Main...
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Technical Support Specialist
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support RoleAs a Technical Support Specialist at OVHcloud, you will be part of the CCO Department, responsible for providing high-quality technical support to customers worldwide. You will be the primary point of contact for customers, assisting them with the use of our cloud products and services.Main ResponsibilitiesProvide technical assistance...
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Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at CANCOM. As a key member of our UCC infrastructure team, you will be responsible for providing technical support and maintenance for our clients in the German banking sector.Key Responsibilities:Provide Level 2 and Level 3 remote technical support for various...
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Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at CANCOM. As a key member of our UCC infrastructure team, you will be responsible for providing technical support and maintenance for our clients in the German banking sector.Key Responsibilities:Provide Level 2 and Level 3 remote technical support for various...
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Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support Role at OVHcloudAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for delivering high-quality technical support to our customers worldwide. Your primary focus will be on providing assistance with our Cloud products, ensuring seamless customer experiences.Main ResponsibilitiesRespond to...
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Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland OVHcloud VollzeitTechnical Support Role at OVHcloudAs a Technical Support Specialist at OVHcloud, you will be part of our CCO Department, responsible for delivering high-quality technical support to our customers worldwide. Your primary focus will be on providing assistance with our Cloud products, ensuring seamless customer experiences.Main ResponsibilitiesRespond to...
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Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitAs a Technical Support Specialist at CANCOM, you will be responsible for providing technical L2/L3 remote support (Backend) to various clients in the German banking sector.Key Responsibilities: Troubleshoot and resolve issues related to MS Teams, SIP Trunks, PSTN networks, Session Border Controllers (AudioCodes), and other UCC-related technologies. Develop,...
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Technical Support Specialist
vor 2 Monaten
Frankfurt am Main, Hessen, Deutschland CANCOM VollzeitAs a Technical Support Specialist at CANCOM, you will be responsible for providing technical L2/L3 remote support (Backend) to various clients in the German banking sector.Key Responsibilities: Troubleshoot and resolve issues related to MS Teams, SIP Trunks, PSTN networks, Session Border Controllers (AudioCodes), and other UCC-related technologies. Develop,...
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Technical Support Specialist
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing exceptional customer support and technical expertise to our customers and installers.Key TasksProvide timely and effective problem-solving and fault-finding support via phone...
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Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will provide expert technical support to our customers and installers, ensuring they receive the best possible service.Key ResponsibilitiesProvide technical support via phone and email to resolve customer enquiries and...
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Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. As a Technical Support Engineer, you will be responsible for providing expert technical support to our customers and installers, ensuring that our products are used to their full potential.Key ResponsibilitiesProvide technical support via phone...
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Technical Support Specialist
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. As a Technical Support Engineer, you will be responsible for providing expert technical support to our customers and installers, ensuring that our products are used to their full potential.Key ResponsibilitiesProvide technical support via phone...
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Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your primary focus will be on resolving technical issues related to our inverters and battery products.TasksProvide phone and email based problem solving and fault finding support for...
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Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your primary focus will be on resolving technical issues related to our inverters and battery products.TasksProvide phone and email based problem solving and fault finding support for...
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Technical Support Specialist
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesWe are seeking a highly skilled Technical Support Engineer to join our team at SAJ Digital Energy GmbH. The successful candidate will be responsible for providing top-notch support to our customers and installers, ensuring that our products are commissioned efficiently and effectively.Key TasksProvide phone and email based problem solving...
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Technical Support Specialist
vor 1 Woche
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing top-notch support to our customers and installers. Your tasks will include:Resolving technical issues via phone and emailGenerating cases in our CRM system to track and resolve customer enquiriesProviding expert advice on our productsLiaising...
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Technical Specialist
Vor 4 Tagen
Frankfurt am Main, Hessen, Deutschland CRYTEK VollzeitUnsolicited Application - QA and Customer Support Opportunity At Crytek, we welcome unsolicited applications to keep on file for future reference. If your dream job is missing from our list of vacancies, you can still send us your application. We are a dynamic team and always looking for talented individuals to join our ranks. Main Responsibilities We are...
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Technical Support Specialist
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland SAJ Digital Energy GmbH VollzeitKey ResponsibilitiesAs a Technical Support Engineer at SAJ Digital Energy GmbH, you will be responsible for providing expert technical support to our customers and installers. This includes resolving complex technical issues, generating cases to track and resolve customer enquiries, and developing and managing technical documentation for the commissioning of...
Technical Support Specialist
vor 2 Monaten
About NIO Inc.
NIO Inc. is a pioneering and leading manufacturer of premium smart electric vehicles originating in China, with a global footprint in development and markets. Founded in 2014, NIO's mission is to shape a joyful lifestyle. NIO aims to build a community starting with smart electric vehicles to share the joy and grow together with users. NIO designs, develops, jointly manufactures, and sells smart premium electric vehicles, driving innovations in next-generation technologies like autonomous driving, digital technologies, electric powertrains, and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service (BaaS), its proprietary autonomous driving technologies, and Autonomous Driving as a Service (ADaaS).
For our Team in Frankfurt, we are seeking a
Technical Support Specialist EU (m/f/x)
Responsibilities:
- Responsible for the technical support in Europe, timely responding to the technical support needs of each country in Europe, and determining the repair solution quickly.
- Responsible for on-site technical support when a new country starts after-sale business, to ensure the normal operation of the new country.
- Conducting regular technical visits and carrying out regional and headquarters technical exchanges to continuously improve regional technical capabilities.
- Assisting in quality information collection, early warning of major and high-risk problems, and promoting the quick resolution of quality problems.
- Compiling and releasing technical notices and technical newsletters, and typical maintenance cases.
- According to the requirements of headquarters SO Academy, organizing and carrying out new model technical training, mechanical and electrical level training, and level certification, etc.
- Fulfilling other tasks assigned by the line manager.
Qualifications:
- Fluent in oral English, ability to write and review technical documents in English.
- College degree.
- New energy vehicle diagnosis and maintenance experience, professional experience in mechanical and electronic maintenance, experience in software development or software quality management is preferred.
- Familiar with diagnostic tools and experience in CAN data analysis.
- Familiar with after-sales technical support, quality information feedback process, strong logical thinking, communication, and coordination ability.
- Proficient in EXCEL, PPT, and other office software.
- Ability to work under pressure and learn, proactive, team player, and result-oriented.
This is an opportunity to join a movement to change the mobility experience for everyone. If you find that as exciting as we do, come join us.
