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Customer Success Representative

vor 2 Monaten


Munich, Bayern, Deutschland Remote Team Solutions Vollzeit
Customer Service Representative

We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Remote Team Solutions. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through outbound phone sales.

Key Responsibilities:
  • Develop and maintain strong relationships with customers to understand their needs and preferences.
  • Utilize a consultative approach to educate customers on our services and solutions, resulting in increased sales and customer satisfaction.
  • Meet and exceed weekly and monthly sales targets through proactive outreach and follow-up with customers.
  • Collaborate with our service team to resolve any customer issues or concerns in a timely and professional manner.
  • Stay up-to-date on industry trends and competitor activity to continuously improve sales strategies and techniques.
Requirements:
  • 1+ year of customer service or sales experience, with a proven track record of success.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Proficiency in CRM software, such as Salesforce, and ability to learn new systems quickly.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer:
  • A competitive salary and commission structure.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive team environment, with opportunities for growth and advancement.
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.