Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Essen, Nordrhein-Westfalen - MSX International
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Technical Support Specialist
Vor 7 Tagen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitTechnical Support SpecialistJob OverviewMSX International is seeking a highly skilled Technical Support Specialist to join our team.Key ResponsibilitiesProvide technical support to retailers and NSCs to resolve technical concerns.Assist in increasing First Time Fix Rates and Customer Satisfaction to reduce Warranty Cost and Repeat Repairs.Collaborate with...
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Premier Technical Support Specialist
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Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled Premier Technical Support Specialist to join our team in Germany. As a key member of our Premier Technical Support team, you will be responsible for delivering exceptional support to our customers, providing timely and effective solutions to their technical issues.Key...
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Premier Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled Premier Technical Support Specialist to join our team in Germany. As a key member of our Premier Technical Support team, you will be responsible for delivering exceptional support to our customers, providing timely and effective solutions to their technical issues.Key...
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Premier Technical Support Specialist
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob SummaryThis is a technical role within Lenovo's Premier Technical Support team based in Germany. As a Premier Technical Support Specialist, you will deliver best-in-class support to Lenovo's Premier Support customers. You will perform remote troubleshooting and isolation to accurately diagnose reported problems within the client product portfolio...
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Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring that their technical concerns are resolved in a timely and efficient manner.Key...
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Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring that their technical concerns are resolved in a timely and efficient manner.Key...
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Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJoin Lenovo's Managed Service Desk team in Essen, Germany, and take on a challenging technical role that requires strong troubleshooting skills and language proficiency. As a Technical Support Specialist, you will provide best-in-class support to Lenovo's customers, resolving hardware and software issues over the phone, email, and chat. Your expertise in...
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Technical Support Specialist
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring timely resolution of technical concerns, and driving customer satisfaction.Key...
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Technical Support Specialist
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring timely resolution of technical concerns, and driving customer satisfaction.Key...
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Technical Support Specialist
vor 1 Monat
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Technical Support Specialist
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Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob SummaryThis role involves delivering exceptional technical support to Lenovo's Managed Service Desk customers. As a Technical Support Specialist, you will work with a team of Customer Success Managers to oversee cases end-to-end, providing exceptional case management, follow-up, and customer communication.Key ResponsibilitiesDiagnose problems remotely...
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IT Support Specialist
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland secunet VollzeitJob SummaryWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at secunet Security Networks AG. As an IT Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their IT needs are met.Key ResponsibilitiesProvide technical support to customers via phone, email, and...
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IT Support Specialist
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland secunet VollzeitJob SummaryWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at secunet Security Networks AG. As an IT Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their IT needs are met.Key ResponsibilitiesProvide technical support to customers via phone, email, and...
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Technical Support Specialist
vor 1 Woche
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob SummaryWe are seeking a skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a crucial role in assisting retailers with the timely resolution of technical concerns.Key ResponsibilitiesSupport retailers and NSCs to resolve technical concerns.Increase First Time Fix Rates and Customer...
Technical Support Specialist
vor 2 Monaten
Technical Support Specialist
About the Role
We are seeking a skilled Technical Support Specialist to join our team at MSX International. As a Technical Support Specialist, you will play a critical role in providing timely and effective technical support to our clients.
Key Responsibilities
- Provide technical support to clients via electronic systems, telephone, or WebEx sessions.
- Assist clients in resolving technical concerns related to vehicle diagnostics and repair.
- Collaborate with Engineering and Product Investigation teams to identify and resolve vehicle product concerns.
- Document contact details and diagnostic advice in electronic records.
Requirements
- Experience in vehicle diagnostics and repair.
- Good knowledge of automotive electronics, electric, and/or hybrid vehicles.
- Completed training as a motor vehicle technician or foreman.
- Professional experience as a service consultant/service manager or workshop foreman.
- Excellent English skills.
- Good knowledge of French/Dutch/German is advantageous.
What We Offer
- Potential to progress within the company.
- Annual gross salary of EUR (depending on qualifications and experiences).
- 28 days annual leave per year (+ 3 days on top: Christmas, New Year's Eve, Rosenmontag).
- Hybrid working model (20-40% on-site & 60-80% remote).
- Flexible working environment with core hours.
- Diverse and welcoming team.
- The possibility of working for a renowned automobile manufacturer.
About MSX International
With over 5,000 employees based in more than 80 countries across the globe, our proven track record means that we now partner with almost every car manufacturer on the market, providing industry-leading expertise that spans:
- Consumer Engagement.
- Parts, Accessories & Service Performance.
- Actionable Insights.
- Diagnostics & Repair Enhancement.
- Warranty and Repair Efficiency.
- Technical Information.
- Learning Solutions.
- Sales Performance.
Our Purpose
To empower Movers and Makers to thrive in our ever-changing world.
Our Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions.
Our Vision
To enhance every journey in the world of mobility.
