Service Desk Agent Germany
vor 1 Monat
We are seeking a highly skilled Service Desk Agent to join our team in Cologne, Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional support and resolving issues in a timely and professional manner.
Key Responsibilities:- Handle customer inquiries and resolve issues via phone, email, and other communication channels.
- Work closely with our logistics and technical teams to ensure timely and efficient resolution of customer issues.
- Monitor and report on key performance indicators (KPIs) to ensure high levels of customer satisfaction.
- Collaborate with our finance department to ensure accurate invoicing and payment processing.
- Stay up-to-date with product knowledge and technical skills to provide expert support to our customers.
- Fluent German and English language skills, both spoken and written.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Intermediate vocational degree or equivalent experience.
- Minimum two years of experience in customer support or a similar industry.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- The chance to work with a global leader in industrial technology.
At Tektronix, we are committed to creating a diverse and inclusive workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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Service Desk Agent Germany
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitJob Title: Service Desk Agent GermanyWe are seeking a highly skilled and motivated Service Desk Agent to join our team in Cologne, Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional service and support for their technical needs.Key Responsibilities:Handle customer inquiries and...
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Service Desk Agent Germany
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Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitJob Title: Service Desk Agent GermanyWe are seeking a highly skilled and motivated Service Desk Agent to join our team in Cologne, Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional service and support for their technical needs.Key Responsibilities:Handle customer inquiries and...
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Service Desk Agent Germany
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Service Desk Agent Germany
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Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitJob Title: Service Desk Agent GermanyWe are seeking a highly skilled and motivated Service Desk Agent to join our team in Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional customer service and support for our products and services.Key Responsibilities:Handle customer inquiries and...
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Service Desk Agent Germany
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Service Desk Agent Germany
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Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitJob Title: Service Desk Agent GermanyWe are seeking a highly skilled and motivated Service Desk Agent to join our team in Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional customer service and support for our products and services.Key Responsibilities:Handle customer inquiries and...
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Service Desk Agent Germany
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Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitJob Title: Service Desk Agent GermanyWe are seeking a highly skilled Service Desk Agent to join our team in Cologne, Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional support and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries and...
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Service Desk Agent Germany
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Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitJob Title: Service Desk Agent GermanyWe are seeking a highly skilled Service Desk Agent to join our team in Cologne, Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional support and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries and...
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Service Desk Agent Germany
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Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitJob Title: Service Desk Agent GermanyWe are seeking a highly skilled and motivated Service Desk Agent to join our team in Cologne, Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional service and support for their technical needs.Key Responsibilities:Handle customer inquiries and...
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Service Desk Agent Germany
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitJob Title: Service Desk Agent GermanyWe are seeking a highly skilled and motivated Service Desk Agent to join our team in Cologne, Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional service and support for their technical needs.Key Responsibilities:Handle customer inquiries and...
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Service Desk Agent Germany
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitJob Title: Service Desk Agent GermanyWe are seeking a highly skilled Service Desk Agent to join our team in Cologne, Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional support and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries and...
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Service Desk Agent Germany
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitJob Title: Service Desk Agent GermanyWe are seeking a highly skilled Service Desk Agent to join our team in Cologne, Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional support and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries and...
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Service Desk Agent Germany
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Köln, Nordrhein-Westfalen, Deutschland Tektronix VollzeitWe are seeking a highly skilled Service Desk Agent to join our team at Tektronix in Cologne, Germany. As a key member of our Service Solution Organization, you will play a crucial role in ensuring excellent service for our customers and growth opportunities for our company.As a Service Desk Agent, you will be the primary point of contact for customers in...
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