Service Desk Agent Germany

vor 4 Wochen


Köln, Nordrhein-Westfalen, Deutschland Tektronix Vollzeit
Job Title: Service Desk Agent Germany

We are seeking a highly skilled and motivated Service Desk Agent to join our team in Germany. As a Service Desk Agent, you will be the primary point of contact for our customers in Germany, providing exceptional customer service and support for our products and services.

Key Responsibilities:
  • Handle customer inquiries and issues via phone, email, and other communication channels.
  • Provide technical support and troubleshooting for our products and services.
  • Work closely with our technical teams to resolve complex issues and provide solutions.
  • Monitor and report on customer satisfaction and feedback.
  • Collaborate with our sales and marketing teams to promote our products and services.
Requirements:
  • Fluent German and English language skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic technical knowledge of test and measurement products.
  • Intermediate vocational degree or equivalent experience.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to cutting-edge technology and tools.

At Tektronix, we are committed to providing exceptional customer service and support. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.



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