Patient Service Representative
Vor 7 Tagen
About the Role
We are seeking a highly skilled and dedicated individual to join our team as a Patient Service Representative at FRESENIUS_VAMED. As a key member of our patient care team, you will be responsible for providing exceptional service and support to our patients.
Key Responsibilities
- Welcoming and informing patients upon arrival
- Conducting digital patient surveys
- Assisting patients with form completion
- Daily checking in with patients to understand their individual needs
- Serving as a point of contact for patient inquiries and concerns
About You
To be successful in this role, you will possess a strong service-oriented mindset, a background in hospitality, and excellent communication skills. You will be a team player who is motivated, reliable, and able to work independently. A valid proof of measles immunity is required for this position.
Our Offer
- Structured onboarding process
- Opportunities for professional development and training
- Wellness programs, such as yoga and de-escalation training
- Free parking for employees
- Use of our on-site swimming pool and fitness center
- Employee discount in the cafeteria
- Equipment rental (e.g., electric appliances)
- Rental of transporters (on weekends)
- Employee housing
- Corporate benefits
- Support for caregivers through free loan of equipment (e.g., care beds)
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