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Patient Service Representative

vor 2 Monaten


Hagen, Nordrhein-Westfalen, Deutschland FRESENIUS_VAMED Vollzeit

About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Patient Service Representative at FRESENIUS_VAMED. As a key member of our patient care team, you will be responsible for providing exceptional service and support to our patients.

Key Responsibilities

  • Welcoming and informing patients upon arrival
  • Conducting digital patient surveys
  • Assisting patients with form completion
  • Daily checking in with patients to understand their individual needs
  • Serving as a point of contact for patient inquiries and concerns

About You

To be successful in this role, you will possess a strong service-oriented mindset, a background in hospitality, and excellent communication skills. You will be a team player who is motivated, reliable, and able to work independently. A valid proof of measles immunity is required for this position.

Our Offer

  • Structured onboarding process
  • Opportunities for professional development and training
  • Wellness programs, such as yoga and de-escalation training
  • Free parking for employees
  • Access to our on-site swimming pool and fitness center
  • Employee discount in our cafeteria
  • Equipment rental for employees
  • Rental of transporters (on weekends)
  • Employee housing
  • Corporate benefits
  • Support for caregivers through free loan of equipment (e.g., care beds)