Patient Service Representative

vor 1 Monat


Hagen, Nordrhein-Westfalen, Deutschland FRESENIUS_VAMED Vollzeit

Position: Patient Service Representative

As a Patient Service Representative, your primary role will be to deliver exceptional service to our patients, which encompasses:

  • Welcoming and informing patients upon their arrival
  • Administering digital surveys to gather patient feedback
  • Assisting patients in completing necessary documentation
  • Conducting daily inquiries to understand individual patient preferences
  • Serving as a point of contact for patient inquiries, concerns, and suggestions

Qualifications:

We seek candidates who exhibit a strong commitment to customer service and possess experience in the hospitality sector. Ideal applicants should enjoy assisting individuals in need, demonstrate outstanding communication abilities, and maintain a professional demeanor. Attributes such as dedication, motivation, resilience, and the capacity to work autonomously within a team are essential. Proof of immunity to measles is a prerequisite for this role.

Employee Benefits:

We provide a range of benefits for our team members, including:

  • Comprehensive training programs
  • Opportunities for professional development
  • Health and wellness initiatives, including yoga and conflict resolution training
  • Complimentary parking for employees
  • Access to on-site recreational facilities, including a swimming pool and fitness center
  • Discounts available at the cafeteria
  • Rental options for large electronic equipment
  • Weekend access to company vehicles
  • Employee housing assistance
  • Corporate perks
  • Support for family caregivers through the provision of essential items such as hospital beds


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