Customer Service Representative

vor 1 Woche

Hagen, Nordrhein-Westfalen, Deutschland Decathlon Vollzeit

About Us

At Decathlon, we're passionate about sports and committed to helping our customers achieve their goals. We're a dynamic and fast-growing company that values teamwork, innovation, and customer satisfaction.

Job Summary

We're seeking a Sales Associate to join our team in Hagen. As a Sales Associate, you'll be responsible for providing excellent customer service, helping customers find the right products, and supporting the sales team in achieving sales targets.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Help customers find the right products, using your knowledge and expertise to make recommendations and provide product information.
  • Support the sales team in achieving sales targets, working collaboratively to drive sales growth and improve customer satisfaction.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
  • Contribute to the development of sales strategies and initiatives, working closely with the sales team to drive business results.

Requirements

  • Previous experience in sales, customer service, or a related field (quereinstieg möglich).
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong product knowledge and ability to learn quickly.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Fluency in German, with excellent written and verbal communication skills.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A dynamic and supportive work environment.
  • Access to exclusive employee discounts and perks.

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