Client Care Coordinator

vor 4 Wochen


Hagen, Nordrhein-Westfalen, Deutschland FRESENIUS_VAMED Vollzeit

Position: Patient Service Representative

As a Patient Service Representative, your primary role will involve delivering exceptional service to patients, which encompasses:

  • Welcoming and informing patients upon their arrival
  • Administering digital surveys to gather patient feedback
  • Assisting patients in completing necessary documentation
  • Conducting daily assessments of individual patient preferences
  • Serving as a liaison for patient inquiries, concerns, and suggestions

Qualifications:

We seek candidates who possess a robust customer service orientation and experience in the hospitality sector. A passion for assisting individuals in need, outstanding communication abilities, and a polished professional demeanor are essential. Attributes such as dedication, motivation, resilience, and the capability to work autonomously within a team framework are also crucial. Proof of immunity to measles is mandatory for this role.

Perks:

We provide our employees with a variety of benefits, including:

  • Comprehensive training programs
  • Opportunities for professional development
  • Health and wellness initiatives, including yoga and conflict resolution training
  • Complimentary parking for employees
  • Access to an on-site swimming pool and fitness facilities
  • Discounts available at the cafeteria
  • Rental options for large electronic equipment
  • Weekend access to company vehicles
  • Employee housing assistance
  • Corporate perks
  • Support for family caregivers through complimentary loaned items such as hospital beds


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