Customer Service Representative
vor 1 Woche
About Us
At Decathlon, we're passionate about sports and committed to helping our customers achieve their goals. We're a dynamic and fast-growing company that values teamwork, innovation, and customer satisfaction.
Job Summary
We're seeking a Sales Associate to join our team in Hagen. As a Sales Associate, you'll be responsible for providing excellent customer service, helping customers find the right products, and supporting the sales team in achieving sales targets.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Help customers find the right products, using your knowledge and expertise to make recommendations and provide product information.
- Support the sales team in achieving sales targets, working collaboratively to drive sales growth and improve customer satisfaction.
- Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
- Contribute to the development of sales strategies and initiatives, working closely with the sales team to drive business results.
Requirements
- Previous experience in sales, customer service, or a related field (quereinstieg möglich).
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Strong product knowledge and ability to learn quickly.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Fluency in German, with excellent written and verbal communication skills.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and advancement.
- A dynamic and supportive work environment.
- Access to exclusive employee discounts and perks.
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