Customer Service Representative
Vor 2 Tagen
We are a leading provider of staffing solutions in the banking, finance, and insurance sectors. Our company, Bankpower GmbH, has been successfully filling vacancies in these industries since 1998. We specialize in connecting professionals with top companies and offer a wide range of job opportunities.
Job Description:Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, identifying their needs, and offering tailored solutions to meet their financial goals.
Key Responsibilities:- Provide top-notch customer service to clients via phone and video calls
- Sell banking products and services in a targeted and professional manner
- Build and maintain long-term relationships with clients, understanding their financial needs and preferences
- Identify opportunities to upsell and cross-sell products and services to existing clients
- Hold a degree in a relevant field, such as banking, finance, or insurance
- Have a strong understanding of financial products and services
- Excellent communication and interpersonal skills
- Proficient in using digital tools and technology
- A competitive salary and benefits package
- A stable and secure work environment
- Opportunities for professional growth and development
- A dynamic and supportive team environment
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