Customer Service Representative

Vor 6 Tagen

Köln, Nordrhein-Westfalen, Deutschland : YPPK HIRING Vollzeit

Job Summary

We are seeking a highly skilled Commercial Customer Service Representative to join our team at YPPK HIRING. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our commercial clients.

Key Responsibilities

  • Customer Service
    • Respond to customer inquiries in a timely and professional manner
    • Resolve customer issues promptly and efficiently
  • Order Processing
    • Process customer orders accurately and efficiently
  • Record Keeping
    • Maintain accurate and up-to-date customer records
  • Team Collaboration
    • Collaborate with internal teams to ensure customer satisfaction

Requirements

  • Communication Skills
    • Excellent written and verbal communication skills
  • Problem-Solving Skills
    • Strong problem-solving abilities and customer-centric focus
  • Technical Skills
    • Proficiency in using customer service software and tools
  • Experience
    • Experience in customer service or a related field is a plus

What We Offer

  • Competitive Salary
  • Opportunities for Professional Growth
  • Flexible Work Arrangements

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