Customer Service Representative

Vor 5 Tagen

Köln, Nordrhein-Westfalen, Deutschland Teleperformance Vollzeit
Job Description

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Teleperformance Greece. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and issues, and working closely with our team to achieve our goals.

Key Responsibilities:

  • Provide excellent customer service to our clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with our team to achieve our goals and objectives
  • Develop and maintain strong relationships with our clients and customers
  • Stay up-to-date with product knowledge and industry trends
  • Meet or exceed performance metrics and targets

Requirements:

  • Fluency in German
  • Excellent written and verbal communication skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Experience in customer service or a related field
  • High school diploma or equivalent required

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
  • Professional training and development programs

Why Join Us:

At Teleperformance Greece, we are committed to providing exceptional customer service and building strong relationships with our clients and customers. We offer a dynamic and collaborative work environment, opportunities for career growth and development, and a competitive salary and benefits package. If you are a customer-focused and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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