Sales Development Manager
vor 3 Wochen
About the Role
The Sales Development Manager will be responsible for driving retail sales and growth in a specific area, working closely with the Field Sales Manager to deliver leading retail sales and execution of events/activations. This role will also involve supporting the development of store teams and ensuring a consistent customer experience across the area.
Key Responsibilities
- Support Field Sales Manager in driving total retail sales across defined focus Area, delivering sales performance, and driving ongoing KPI improvement
- Generate store level forecasts & targets and performance initiatives including recommendations on incentives to motivate and inspire in their stores
- Lead and manage the team of Business Managers of defined area, ensuring each manager has clear objectives bi-annually for the delivery of their store strategy and sales plan
- Build open and honest relationship(s) with respective retailers in their Area establishing credibility and relationship currency
- Drive recruitment across stores and wider region/area(s)
- Lead initiatives and actively encourage action plans through Business Managers to address engagement needs identified from Peakon, building a culture of inclusion and motivation within the Area
- Identify and capitalise on opportunities to drive brand awareness, performance, and market share across your Area
- Work closely with store management and FTM to drive social content, unlock event opportunities, brand collaborations off and online as well as to accelerate skincare's market takeover
- Ensure flawless visual merchandising and grooming standards are adhered to on a daily basis
- Work closely with Retail Operations and other support functions to ensure communication with the retail team is effective and timely & solutions are always found
- Influence and roll out ground-breaking eventing strategies for your Area
- 'Always on' theatre on the shop floor - driving brand dial up and sharing Charlotte's Magic through services, events, activations and animations
Education Responsibilities
- Identify training & development needs and work with the Training Team to identify and administer a master plan based on training needs across their stores
- Support FTM in doing online and on-site trainings for Charlotte Tilbury's as well as Cast Teams
Effective Cost Optimisation
- Responsible for retail staffing costs for defined area and recommending FTE levels across stores to Field Sales manager
- Responsible for in-store payroll budget for stores, to ensure alignment to cost budget
- Timely review and approval of commission submissions
- Ensure T&E expenditure is in line with forecast
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
Why join us?
- Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
- 29 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Generous product discount & gifting
- Other fabulous benefits such as life insurance and pension contribution
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.
If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page
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