Werkstudent Customer Experience Management

vor 4 Wochen


Berlin, Berlin, Deutschland Hubert Burda Media Vollzeit

Überblick über die Aufgaben

Als Werkstudent im Customer Experience Management unterstützt du unser Team bei der Beantwortung von User-Anfragen und der Kommunikation von gemeldeten Fehlern und Problemen. Du bist zuständig für die Auswertung und Analyse qualitativer Feedbacks und unterstützt verschiedene Teams bei der Gestaltung ihrer Produkte.

Deine Voraussetzungen

  • Immatrikulierte:r Student:in eines wirtschaftlichen, technischen oder medienorientierten Studiums
  • Fließende Deutsch- und Englischkenntnisse in Wort und Schrift
  • Erste Erfahrung im Publishing, Marketing oder User-Support
  • Kenntnisse in der Nutzung von KI / LLMs
  • 20 Stunden pro Woche zur Verfügung

Was wir bieten

  • Flexiblen Arbeitszeiten
  • Möglichkeit zum Homeoffice
  • Einblicke in ein großes Medien- und Technologieunternehmen
  • Regelmäßiges Get-together mit allen Praktikant:innen und Werkstudent:innen
  • Flache Hierarchien und hohe Selbstverantwortung
  • Kostenloses Obst, Wasser und Kaffee
  • Freien Zugriff auf diverse Zeitschriften
  • Rabatte auf Kulturevents und Vergünstigungen


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