Rare Diseases Customer Excellence Business Partner

Vor 5 Tagen

Munich, Bayern, Deutschland Ascendis Pharma Vollzeit
About Ascendis Pharma

Ascendis Pharma is a fast-growing biopharmaceutical company dedicated to making a meaningful difference in patients' lives. We are applying our TransCon technology to build a leading, fully integrated biopharmaceutical company.

Salary and Benefits

We offer an estimated annual salary of $120,000 - $150,000, commensurate with experience, plus benefits that include health insurance, retirement plans, and paid time off.

Job Description

In this role, you will act as the business partner to the Europe 1 Region organization, which includes the DACH Region, Nordics, and the UK-IE. You will play a critical part in the operational implementation of global commercial systems, processes, and support with various analytics and insights, collaborating with local Commercial teams to support day-to-day operations.

Your Key Responsibilities Will Be:
  • Customer Excellence: Drive customer target & segmentation processes in close collaboration with local GMs and Sales Leads and provide daily support to local sales teams.
  • Responsible for advanced analytics including attribution modeling to demonstrate cross channel 'ecosystem' impact of digital on the physician audience.
  • Drives insights at the customer level to drive optimization of the ecosystem across levels such as segment, channel, and content.
  • Leverage Veeva CRM to full capabilities and support the field users in execution.
  • Support with integration of digital engagement solutions aiming to enhance the customer experience and the customer engagement model.
  • Support the development of Ways of Working guidelines and ensure smooth implementation within Europe Region 1 and collaborate with Europe Region 2 and align with US.
  • Identify opportunities for improving in-field effectiveness and informing solutions to drive field impact.
Commercial Reporting & Analytics
  • Own third-party syndicated national data set, leverage anonymized patient data, and internal data (sales, volume, CRM) to prepare patient, outcomes, treatment, sales, managed markets, and promotion insights.
  • Use these tailored insights to produce consistent overviews of team, product, and portfolio performance, while understanding their applications and limitations.
  • Support local analyses with an in-depth market understanding supporting the local launch readiness.
  • Operationalize KPIs and metrics through centralized data platforms in collaboration with the IT Data Analytics team (Power BI).
  • Deliver weekly/monthly/quarterly launch performance reports/dashboards capturing comprehensive monthly trends and insights to leadership teams.
  • Participate in ad-hoc projects by working collaboratively across product teams and other functional departments.
Required Skills and Qualifications

You must have:

  • A Bachelor's Degree required; Master's Degree or MBA preferred.
  • 7+ years of sales operations experience in the pharmaceutical or biotech industry (which may include work as a consultant or supplier to the industry).
  • Experience from working in Rare Disease.
  • Extensive experience supporting technical design of commercial systems and implementing applications (CRM/Veeva).
  • Advanced knowledge of MS Office (Excel, PowerPoint, Word) and Power BI is required.
About You

We are looking for a highly motivated and experienced professional who can drive customer excellence, commercial reporting, and analytics. You should be able to work effectively in cross-functional teams and possess excellent communication skills.

  • Account Manager for Rare Diseases

    vor 4 Wochen

    Munich, Bayern, Deutschland Vertex Vollzeit

    Job Title: Key Account ManagerJob Summary:The Key Account Manager will play a crucial role in ensuring that all barriers to the usage of Vertex rare disease medicines are addressed, and that all patients who could benefit from the products have access. This goal will be achieved by the incumbent supporting the development and execution of specific account...

  • Account Manager for Rare Diseases

    vor 3 Wochen

    Munich, Bayern, Deutschland Vertex Vollzeit

    Job Title: Key Account ManagerJob Summary:The Key Account Manager will play a crucial role in ensuring that all barriers to the usage of Vertex rare disease medicines are addressed, and that all patients who could benefit from the products have access. This goal will be achieved by the incumbent supporting the development and execution of specific account...

  • Key Account Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Vertex Vollzeit

    Job Title: Key Account ManagerJob Summary:We are seeking a highly motivated and experienced Key Account Manager to join our team at Vertex Pharmaceuticals. As a Key Account Manager, you will be responsible for developing and executing account-level business plans to ensure that all barriers to the usage of our rare disease medicines are addressed, and that...

  • Pharmaberater m/w/d Kardiologie/Impfstoffe/Rare Disease

    vor 4 Wochen

    Munich, Bayern, Deutschland IQVIA Vollzeit

    IQVIA ist ein führender Anbieter von Analytik, Technologielösungen und klinischer Auftragsforschung für die Life Science Branche. Wir unterstützen Unternehmen, Verbände und Institutionen dabei, bessere Ergebnisse in der Gesundheitsversorgung zu erzielen.Wir suchen zum nächstmöglichen Zeitpunkt einen Pharmaberater m/w/d für den Bereich...

  • Pharmaberater (m/w/d) Kardiologie/Impfstoffe/Rare Disease

    vor 4 Wochen

    Munich, Bayern, Deutschland IQVIA Vollzeit

    IQVIA ist ein führender Anbieter von Analytik, Technologielösungen und klinischer Auftragsforschung im Gesundheitswesen. Wir unterstützen Life Science Unternehmen, Verbände und Institutionen dabei, bessere Ergebnisse in der Gesundheitsversorgung zu erzielen.Wir suchen zum nächstmöglichen Zeitpunkt einen Pharmaberater (m/w/d) für den Bereich...

  • Commercial Business Partner

    vor 4 Wochen

    Munich, Bayern, Deutschland 1823 GlaxoSmithKline Services GmbH & Co. KG Vollzeit

    About the RoleGSK is seeking a highly skilled Commercial Business Partner to join our team. As a key member of our Commercial Excellence Director's team, you will play a critical role in driving business growth and delivering commercial excellence.Key ResponsibilitiesDevelop and implement strategic marketing and sales plans to drive business growth and...

  • Pharmareferentin/Pharmareferent (m/w/d) – Rare Disease/Neurologie

    vor 3 Wochen

    Munich, Bayern, Deutschland smart-recruiting Vollzeit

    Unser AngebotWir suchen eine erfahrene Pharmareferentin/Pharmareferent (m/w/d) für unsere Abteilung Rare Disease/Neurologie. Als Teil unseres dynamischen Teams werden Sie an der Entwicklung und Umsetzung von Strategien zur Leistungssteigerung beteiligt.Ihre AufgabenVertriebsexpertise: Erfolgreicher und nachhaltiger Verkauf von Präparaten in der...

  • Pharmareferentin/Pharmareferent (m/w/d) - Rare Disease/Neurologie

    vor 4 Wochen

    Munich, Bayern, Deutschland smart-recruiting Vollzeit

    Wir suchen eine erfahrene Pharmareferentin/Pharmareferent (m/w/d) für unsere Abteilung Rare Disease/Neurologie.Standort: München; Region Süd-OstVerfügbarkeit: Flexibel, zum nächstmöglichen ZeitpunktAls Teil unseres dynamischen Teams werden Sie sich auf die Vertriebsstrategie für unsere Produkte in der Neurologie konzentrieren und enge Beziehungen zu...

  • Commercial Business Development Partner

    vor 4 Wochen

    Munich, Bayern, Deutschland 1823 GlaxoSmithKline Services GmbH & Co. KG Vollzeit

    GSK is seeking a Commercial Business Partner to join our team in Commercial Excellence. As a key member of our commercial operations, you will play a crucial role in driving business growth and delivering results.The Commercial Business Partner will be responsible for business partnering, performance management, and reporting. You will work closely with our...

  • Commercial Business Development Partner

    vor 3 Wochen

    Munich, Bayern, Deutschland 1823 GlaxoSmithKline Services GmbH & Co. KG Vollzeit

    About the RoleGSK is seeking a Commercial Business Partner to join our team. As a key member of our Commercial Excellence Director's team, you will play a critical role in driving commercial success and delivering business results.Key ResponsibilitiesPartner with cross-functional teams to develop and implement commercial strategiesProvide business insights...

  • Human Resources Business Partner

    vor 2 Wochen

    Munich, Bayern, Deutschland HR Business Partner Vollzeit

    Role OverviewWe are seeking an experienced HR Business Partner to join our German team in Munich, Koblenz, and Dusseldorf. This role involves collaborating with various stakeholders to drive the growth of our local sites.Establishing local HR guidelines and practices.Assisting in consolidating benefit and perks programs.Developing hire and onboarding...

  • HR Business Partner

    vor 4 Wochen

    Munich, Bayern, Deutschland HR Business Partner Vollzeit

    About the RoleMobileye is seeking an experienced HR Business Partner to join our team in Germany. As an HRBP, you will play a key role in shaping the growth of our local sites in Munich, Koblenz, and Dusseldorf.Key ResponsibilitiesEstablish local HR guidelines and practices.Assist in consolidating benefit and perks programs.Develop hire and onboarding...

  • Strategic HR Partner for Business Excellence

    vor 4 Wochen

    Munich, Bayern, Deutschland OSB AG Vollzeit

    Unlock your potential in a dynamic and innovative environment at OSB AG.As a Strategic HR Partner for Business Excellence, you will play a pivotal role in driving business success through effective people management.Contribute to and implement a central people service model for your business unit, covering the entire lifecycle of employee-related...

  • Strategic HR Partner for Business Excellence

    vor 4 Wochen

    Munich, Bayern, Deutschland OSB AG Vollzeit

    Unlock your potential as a key player in our organization's success!As an HR Business Partner, you will be responsible for driving business excellence through strategic people management.Contribute to and implement a central people service model for your business unit, covering the entire lifecycle of employee-related matters.Support people leaders in the...

  • Commercial Business Partner

    vor 4 Wochen

    Munich, Bayern, Deutschland 1823 GlaxoSmithKline Services GmbH & Co. KG Vollzeit

    Role OverviewGSK is seeking a Commercial Business Partner to play a key role in driving commercial growth and excellence. As a Commercial Business Partner, you will work closely with the marketing and sales teams to understand divisional goals and strategies, and accompany their implementation.Key ResponsibilitiesBusiness partnering, performance management,...

  • Pharmareferentin/Pharmareferent (m/w/d) – Rare Disease/Neurologie: Erfolgsorientierte Vertriebsstrategie

    vor 4 Wochen

    Munich, Bayern, Deutschland smart-recruiting Vollzeit

    Unser AngebotWir suchen eine erfahrene Pharmareferentin/Pharmareferent (m/w/d) für unsere Abteilung Rare Disease/Neurologie. Als Teil unseres dynamischen Teams werden Sie an der Entwicklung und Umsetzung von Vertriebsstrategien mitwirken und unsere Kunden in der Neurologie betreuen.Ihre AufgabenVertriebsexpertise: Erfolgreicher und nachhaltiger Verkauf von...

  • HR Business Partner for Germany

    vor 4 Wochen

    Munich, Bayern, Deutschland HR Business Partner Vollzeit

    About the Role:Mobileye is seeking an experienced HR Business Partner to join our team in Germany. This role involves collaborating with various stakeholders, both locally and at our headquarters in Jerusalem, Israel.Key Responsibilities:Establishing local HR guidelines and practices.Assisting in consolidating benefit and perks programs.Developing hire and...

  • Customer Engagement Trainee

    vor 4 Wochen

    Munich, Bayern, Deutschland Biogen Vollzeit

    Program OverviewThe 18-month Trainee, Omnichannel Customer Engagement program at Biogen offers cross-functional projects within the Digital Innovation & Customer Engagement Team in Germany. As a trainee, you will support projects and assist in daily business to gain experience and perspective in omnichannel communication projects.Key ResponsibilitiesSupport...

  • Prozessmanager für Business Excellence

    vor 3 Wochen

    Munich, Bayern, Deutschland Hoffmann Group Vollzeit

    Prozessmanager für Business ExcellenceWir suchen einen Prozessmanager für unser Business Excellence Team, der sich auf die Optimierung von Geschäftsprozessen spezialisiert hat. Als Prozessmanager werden Sie Teil eines dynamischen Teams sein, das sich für die Verbesserung von Prozessen einsetzt.Ihre AufgabenUnterstützung der Abteilung Business Excellence...

  • Customer Engagement Trainee

    vor 3 Wochen

    Munich, Bayern, Deutschland Biogen Vollzeit

    Job DescriptionBiogen is seeking a highly motivated Trainee, Omnichannel Customer Engagement to join our team in Munich. As a key member of our Digital Innovation & Customer Engagement Team, you will be responsible for supporting cross-functional projects and assisting in daily business operations to gain experience and perspective in omnichannel...