Senior Manager Customer Engagement Lead

Vor 6 Tagen

Munich, Bayern, Deutschland Sky Deutschland GmbH Vollzeit
Opportunity at Sky Deutschland GmbH

We are seeking a dedicated professional to enhance our customer experience and drive growth as a Commercial Customer Lifecycle Developer.

Key Responsibilities:
  • Develop and optimize contact strategies for customer segments to improve engagement and retention.
  • Implement commercial strategies and manage long-term customer relationships to drive revenue growth.
  • Analyze campaign performance and derive strategic recommendations to optimize marketing efforts.
  • Collaborate with cross-functional teams to develop and implement customer-centric projects.
Requirements:
  • Degree in business administration with 5-6 years of experience in customer relationship management.
  • Proven experience in digital customer relationship management and project management.
  • Strong analytical and problem-solving skills to drive business growth.
  • Excellent communication and presentation abilities to effectively collaborate with internal teams.
  • Creative, independent, and goal-oriented mindset to drive innovation and results.
Benefits:
  • Free Sky subscription for personal use.
  • Hybrid working model with flexible hours and vacation days.
  • Company benefits such as a bike and wellness hub to promote work-life balance.

Inclusion: Sky Deutschland GmbH is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and strive to foster a culture of creativity and innovation.

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