Security Professional with Excellent Customer Service Skills
vor 3 Wochen
Securitas Deutschland is a leading security services provider, employing 341,000 people in 44 countries worldwide and 20,000 employees in Germany.
Job OverviewWe are seeking a skilled Security Guard to join our team. As a Security Guard, you will be responsible for ensuring the safety and security of our clients' properties and personnel.
Key Responsibilities- Contact person for security-related matters
- Utilisation of and expertise in access control systems on site
- Detecting and preventing unauthorized access
- Responding to alarms within the specified timeframe
- Video surveillance in accordance with local laws and data protection
- Managing badges (including creating, printing, distributing, photographing, checking inventory)
- Visitor management
- Accompaniment of vendors
- Key management
- Accurate and high-quality incident reporting (e.g. maintenance, health and safety, first aid, emergencies or other types of incidents)
- Protection of assets
- Providing a consistently high level of customer service
- Carrying out frequent patrols of the site
- Undertake reception duties outside of business hours and on request during business hours
- Participate in ongoing training and development programs
- Improving the security level of the site by recommending innovations and new working methods to site management
- Representing the client and Securitas in a manner that upholds the standards, brand, and values of both
- Security Guard IHK Examination according to §34a GewO (Sachkundeprüfung gem. §34a GewO) preferred
- Experience in the security industry preferred
- Valid guard ID required and (willing to perform additional background screening checks as required by the client)
- Experience in high-volume customer service
- Very good interpersonal and communication skills
- Very good German and English language skills (written and spoken)
- You enjoy working in a team, but also independently and on your own responsibility and are actively involved
- High willingness to regularly undergo further training to expand your knowledge and skills
- The idea of service is a priority for you
- Ability to work with integrity even when unsupervised
- Knowledge of access control software
- Excellent computer skills, especially in MS Office
- Strong general IT skills
- Strong communication and organizational skills
- Proactive approach to all activities
- Fair pay - €17.80/hour, above-standard pay in accordance with the BDSW collective agreement
- Well provided for - tax-free tariff bonuses for night work 10%, Sunday work 25% and national holidays 50%
- Job security - Permanent employment contract with the market leader
- Fully rested - 26 vacation days per year, regularly increasing
- Appreciated - Tax-free voucher bonuses for birthdays, weddings, Christmas, and many other occasions
- Clever savings - numerous discounts for employees with providers such as Sky, Vodafone, McFit, FitX or Commerzbank and many more
- Well equipped - additional company pension scheme (bAV) with up to 20% employer subsidy
- Always protected - free Securitas group accident insurance - even in your free time
- Well trained - Securitas seminar catalog and the BDSW-certified Securitas security school
- All-round advice - fixed contact persons on site or in operations management
- Well organized - predictable working hours and fixed duty rosters
- Modern clothing - free, high-quality work and functional clothing
- Well equipped - latest technical equipment and pool vehicles
- Always informed - Securitas online employee portal
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