Aktuelle Jobs im Zusammenhang mit Technical Support Specialist - Essen, Nordrhein-Westfalen - LTIMindtree
-
Technical Support Specialist
Vor 7 Tagen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitTechnical Support SpecialistJob OverviewMSX International is seeking a highly skilled Technical Support Specialist to join our team.Key ResponsibilitiesProvide technical support to retailers and NSCs to resolve technical concerns.Assist in increasing First Time Fix Rates and Customer Satisfaction to reduce Warranty Cost and Repeat Repairs.Collaborate with...
-
Premier Technical Support Specialist
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our Lenovo Premier Technical Support team in Germany. As a key member of our team, you will be responsible for delivering exceptional technical support to our customers, providing timely and effective solutions to...
-
Premier Technical Support Specialist
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled Premier Technical Support Specialist to join our team in Germany. As a key member of our Premier Technical Support team, you will be responsible for delivering exceptional support to our customers, providing timely and effective solutions to their technical issues.Key...
-
Premier Technical Support Specialist
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled Premier Technical Support Specialist to join our team in Germany. As a key member of our Premier Technical Support team, you will be responsible for delivering exceptional support to our customers, providing timely and effective solutions to their technical issues.Key...
-
Premier Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled Premier Technical Support Specialist to join our team in Germany. As a key member of our Premier Technical Support team, you will be responsible for delivering exceptional support to our customers, providing timely and effective solutions to their technical issues.Key...
-
Premier Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled Premier Technical Support Specialist to join our team in Germany. As a key member of our Premier Technical Support team, you will be responsible for delivering exceptional support to our customers, providing timely and effective solutions to their technical issues.Key...
-
Premier Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled Premier Technical Support Specialist to join our team in Germany. As a key member of our Premier Technical Support team, you will be responsible for delivering exceptional support to our customers, providing timely and effective solutions to their technical issues.Key...
-
Premier Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled Premier Technical Support Specialist to join our team in Germany. As a key member of our Premier Technical Support team, you will be responsible for delivering exceptional support to our customers, providing timely and effective solutions to their technical issues.Key...
-
Premier Technical Support Specialist
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob SummaryThis is a technical role within Lenovo's Premier Technical Support team based in Germany. As a Premier Technical Support Specialist, you will deliver best-in-class support to Lenovo's Premier Support customers. You will perform remote troubleshooting and isolation to accurately diagnose reported problems within the client product portfolio...
-
Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring that their technical concerns are resolved in a timely and efficient manner.Key...
-
Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring that their technical concerns are resolved in a timely and efficient manner.Key...
-
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJoin Lenovo's Managed Service Desk team in Essen, Germany, and take on a challenging technical role that requires strong troubleshooting skills and language proficiency. As a Technical Support Specialist, you will provide best-in-class support to Lenovo's customers, resolving hardware and software issues over the phone, email, and chat. Your expertise in...
-
Technical Support Specialist
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring timely resolution of technical concerns, and driving customer satisfaction.Key...
-
Technical Support Specialist
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring timely resolution of technical concerns, and driving customer satisfaction.Key...
-
Technical Support Specialist
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland Transition Partners VollzeitTechnical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at Transition Partners. As a Technical Support Engineer, you will be responsible for maintaining, implementing, and supporting our client's software, as well as managing its distribution.Key Responsibilities:Maintain and implement software...
-
Technical Support Specialist
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland Transition Partners VollzeitTechnical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at Transition Partners. As a Technical Support Engineer, you will be responsible for maintaining, implementing, and supporting our client's software, as well as managing its distribution.Key Responsibilities:Maintain and implement software...
-
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob SummaryThis role involves delivering exceptional technical support to Lenovo's Managed Service Desk customers. As a Technical Support Specialist, you will work with a team of Customer Success Managers to oversee cases end-to-end, providing exceptional case management, follow-up, and customer communication.Key ResponsibilitiesDiagnose problems remotely...
-
IT Support Specialist
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland secunet VollzeitJob SummaryWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at secunet Security Networks AG. As an IT Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their IT needs are met.Key ResponsibilitiesProvide technical support to customers via phone, email, and...
-
IT Support Specialist
vor 1 Monat
Essen, Nordrhein-Westfalen, Deutschland secunet VollzeitJob SummaryWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at secunet Security Networks AG. As an IT Support Specialist, you will be responsible for providing technical support to our customers and ensuring that their IT needs are met.Key ResponsibilitiesProvide technical support to customers via phone, email, and...
-
Technical Support Specialist
vor 1 Woche
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob SummaryWe are seeking a skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a crucial role in assisting retailers with the timely resolution of technical concerns.Key ResponsibilitiesSupport retailers and NSCs to resolve technical concerns.Increase First Time Fix Rates and Customer...
Technical Support Specialist
vor 2 Monaten
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies.
As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world.
Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale.
Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and technical teams to ensure timely resolution of complex problems.
Key Responsibilities- Technical Support and Escalation
- Investigate and resolve escalated technical issues related to Microsoft Power Platform, including Power automation, User Management, Environment Management, Platform Administration & monitoring
- Serve as a point of escalation for unresolved issues from the first-level support team
- Collaboration and Communication
- Collaborate with peers, senior support personnel, and development teams to address complex technical challenges and ensure timely resolution within established SLAs
- Develop and maintain an in-depth understanding of Power Platform applications, architecture, and integration points
- Knowledge Management and Documentation
- Conduct thorough analysis of recurring issues, system errors, and performance bottlenecks to identify underlying patterns and trends
- Contribute to the creation and enhancement of technical documentation, troubleshooting guides, and knowledge base articles
- Continuous Improvement
- Share expertise and best practices with the support team to improve overall competency and efficiency
- Foster strong working relationships with cross-functional teams, including development, infrastructure, and business units, to facilitate effective communication and problem resolution
- Technical Expertise
- MB-200 - Microsoft Power Platform + Dynamics 365 Core
- MB-400: Microsoft Power Apps + Dynamics 365 Developer
- 5-7 years of Power Platform/Dynamics Development Experience
- Soft Skills
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
