Customer Service Representative

vor 4 Wochen

Köln, Nordrhein-Westfalen, Deutschland Banijay Media Germany Vollzeit
About Banijay Media Germany

Banijay Media Germany is a leading creative and marketing agency in the entertainment industry. As a subsidiary of Banijay Germany, we bring together the best entertainment producers and entrepreneurs in Germany. Our portfolio includes renowned companies such as Brainpool, Banijay Productions Germany, Endemol Shine Germany, Good Times, and MadeFor. We develop, produce, and distribute engaging and personalized brand experiences across all media platforms. Our expertise lies in Branded Entertainment, Digital Storytelling, Content Distribution, and Community Building.

Our Team

We are a dynamic and creative team that values innovation, teamwork, and passion. We are looking for a talented individual to join our Ticketing Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Job Responsibilities
  • Respond to customer inquiries via phone and email
  • Provide guidance and support for ticket bookings
  • Resolve customer issues and concerns
  • Document customer interactions and feedback
Requirements
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Flexibility to adapt to changing priorities
What We Offer
  • A dynamic and creative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading entertainment company
How to Apply

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application through our website. We look forward to hearing from you

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