Customer Service Representative in Part-time
vor 2 Wochen
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative in Part-time. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Process and manage customer inquiries and complaints in a timely and professional manner
- Provide accurate and timely information to customers regarding our products and services
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
- Develop and maintain a thorough understanding of our products and services to effectively communicate with customers
- Meet or exceed customer service metrics and performance targets
Requirements
- Bachelor's degree in a related field or equivalent experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and customer relationship management software
About Wintec Autoglas
At Wintec Autoglas, we value our employees and strive to create a positive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.
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