Customer Service Representative

Vor 5 Tagen


Köln, Nordrhein-Westfalen, Deutschland Europcar Mobility Group Germany Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide expert advice and guidance to customers on our mobility solutions
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Work closely with the sales team to identify and pursue new business opportunities
  • Administer and manage customer accounts, including vehicle rentals and sales
  • Collaborate with the service team to resolve customer complaints and issues
Requirements
  • Fluent German language skills, with excellent written and verbal communication skills
  • Good understanding of the mobility industry and its trends
  • Proven sales and customer service experience, preferably in a similar role
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to the latest mobility solutions and technologies
How to Apply

If you are a motivated and customer-focused individual with a passion for the mobility industry, please submit your application, including your CV and a brief introduction. We look forward to hearing from you



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