Kundenbetreuungs-Professional SaaS

vor 1 Monat


Berlin, Berlin, Deutschland QuestionPro GmbH Vollzeit

Überblick

Bei uns bei QuestionPro GmbH arbeiten Sie an der Verbesserung von Kundenbeziehungen und sind Ansprechpartner für alle Fragen und Anliegen unserer Kunden.

Lön

Das monatliche Brutto-Lohn für diese Position beträgt ca. 4.200 €.

Beschreibung

Als Kundenbetreuungs-Professional SaaS bei QuestionPro GmbH sind Sie unser erster Ansprechpartner bei allen Kundenanfragen und verantwortlich für die erfolgreiche Lösung von Kundensorgen. Dies beinhaltet die Auswertung von Kundenanfragen, das Rückschau-analysieren der Beziehung zwischen Unternehmen und Kunden, das Entwicklung neuer Strategien zur Steigerung der Kundenbindung sowie die Kooperation mit anderen Teams innerhalb des Unternehmens um sicherzustellen, dass Kunden ihre Bedürfnisse vollständig erfüllt werden.

Voraussetzungen

Für diese Position benötigen wir eine Abgeschlossene Hochschulausbildung im Bereich Kommunikation oder Marketing und erste Erfahrungen in der Kundenbetreuung. Ein ausgeprägtes Verständnis für Customer-Relationship-Management (CRM)-Systeme ist unerlässlich, um unsere Kunden effizient zu betreuen und sie auf dem Laufenden über neue Produkte und Dienstleistungen zu halten.

Vorteile

Mit dieser Rolle haben Sie die Möglichkeit, Ihre Fähigkeit zum Kundenmanagement zu verbessern und wichtige Weisheit aus verschiedenen Industriesektoren zu sammeln. Darüber hinaus erhalten Sie Zugang zu unserem umfangreichen Training und Weiterbildungszentrum, um Ihre beruflichen Fähigkeiten zu erweitern.



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