German Speaking Customer Experience Expert
vor 1 Monat
German Speaking Customer Experience Expert
We are seeking a highly skilled German Speaking Customer Experience Expert to join our team in Berlin. As a Customer Experience Expert, you will be responsible for providing exceptional customer service to our clients. Your responsibilities will include answering customer inquiries, resolving issues, and providing solutions to ensure high levels of customer satisfaction. You will also be responsible for recording data in the CRM system and providing ad-hoc support to your team.
Key Skills
- Native level of German and at least a C1 level of English
- Previous experience in luxury Customer Service or the Hotel industry
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skillful at communicating with people
- Having a drive for excellence and professionalism
- Being a real team player and committed to your work
- Having a valid German work permit (required)
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