German Speaking Customer Support Representative
Vor 3 Tagen
Patrique Mercier Recruitment is seeking a highly skilled German Speaking Customer Support Representative to join our team in Greece. As a key member of our team, you will be responsible for providing exceptional support to German-speaking customers, assisting them with their inquiries and resolving any issues they may encounter.
This role offers the opportunity to hone your professional skills while enjoying the rich culture and lifestyle Greece has to offer. You will be working in a vibrant, multicultural environment where you can make a real difference in the lives of our customers.
We are looking for motivated individuals with a passion for helping others who are fluent in German and English, both written and spoken. Prior experience in customer support is a plus, but not essential. If you have exceptional communication and interpersonal skills, a strong problem-solving ability with a customer-focused approach, and a positive and proactive attitude, we would love to hear from you.
Responsibilities- Act as the main point of contact for German-speaking customers through various channels, including phone, email, and chat.
- Provide accurate information regarding the company's products and services while efficiently addressing customer inquiries.
- Ensure high levels of customer satisfaction through friendly and professional assistance.
- Document all customer interactions and feedback accurately in the company system.
- Collaborate with team members to enhance service quality and the overall customer experience.
- Stay updated on product knowledge and company policies to assist customers effectively.
- Follow established procedures to maintain quality and compliance in service delivery.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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