German Speaking Customer Service Representative in Greece
Vor 3 Tagen
Patrique Mercier Recruitment is seeking a highly skilled German speaking customer service representative to join our team in Greece. As a customer service expert, you will be responsible for providing exceptional support to our German speaking clients, addressing their inquiries and ensuring their satisfaction with our services.
In this role, you will be the primary point of contact for our German speaking customers, handling their inquiries via phone, email, and chat. Your ability to communicate effectively in both German and English will be essential in maintaining our high standards of customer care.
Key Responsibilities- Provide outstanding support to German speaking customers, addressing their inquiries and resolving their issues promptly and professionally
- Assist customers with product information, order inquiries, and troubleshooting, ensuring their satisfaction with our services
- Document customer interactions accurately and follow-up as necessary, maintaining a high level of customer satisfaction
- Work closely with team members to enhance the customer experience, ensuring seamless communication and collaboration
- Stay informed about product updates and company policies to provide comprehensive support to our customers
Requirements
- Fluency in German and English, both written and spoken
- Previous experience in customer service is an advantage, but not required
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
- Strong problem-solving capabilities and a customer-centric approach, with a focus on delivering quality service
- Able to manage multiple inquiries and prioritize tasks effectively, ensuring timely resolution of customer issues
- Detail-oriented with a commitment to delivering quality service, maintaining high standards of customer care
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
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