German Speaking Customer Support Specialist with Relocation Opportunities
vor 1 Monat
Are you a motivated and enthusiastic individual with a passion for delivering exceptional customer service? Blu Selection is seeking a German-speaking Customer Support Agent to join our dynamic team. As a key member of our customer support team, you will play a pivotal role in ensuring our clients receive outstanding support and service.
Key Responsibilities- Provide top-notch customer support via phone, email, and chat in German
- Assist customers in resolving queries and issues efficiently
- Utilize various support tools to provide accurate solutions
- Create a friendly and positive experience for every customer interaction
- Document customer feedback and interactions for team improvement
- Work collaboratively with colleagues to enhance service quality
- Help onboard new team members, sharing your knowledge and expertise
- Fluent in German and proficient in English
- Previous experience in customer service or support role preferred
- Excellent communication skills with a warm and approachable demeanor
- Ability to work both independently and in a team setting
- Basic computer proficiency and experience with customer support software
- Strong problem-solving abilities and adaptability
- Readiness to relocate and immerse in a new cultural experience
- Development opportunities
- Permanent contract after six months
- Flight ticket and up to 4 weeks accommodation paid for
- Royal salary
- Two extra salaries per year
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