German Language Customer Service Representative
vor 2 Wochen
We are seeking a highly skilled and motivated Customer Service Specialist to join our team in Greece. As a German language specialist, you will be responsible for providing exceptional customer experience to our German-speaking clients.
Key Responsibilities:- Support customers via phone, chat, and email in German
- Prevent financial crime and protect customer data
- Be an ambassador of our client and maintain strong relationships with partners
- Track and follow cases to ensure efficient and timely closure
- Maintain high customer satisfaction and provide professional support
- Fluency in German and excellent written and oral communication skills in English
- Exceptional communication and soft skills, as well as problem-solving skills
- Computer knowledge and experience with CRM tools preferred
- Ability to work under stressful and testing situations with customers
- Experience in customer service or customer-facing roles preferred
- Competitive monthly salary and additional benefits
- Referral program and bonuses
- Healthcare benefits and discounts
- Full training and professional growth opportunities
- State-of-the-art premises and a great working environment
Teleperformance Greece is a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all. We are committed to providing a safe and healthy work environment for our employees.
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