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Senior Business Development Manager
vor 4 Wochen
Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. We offer design-led office spaces and on-demand services such as meeting rooms, event spaces and daily offices that cater to enterprise companies, startups, small businesses and entrepreneurs adapting to today's fast-evolving hybrid work environment.
We are considered a lifestyle brand that brings hospitality into the world of work, prioritizing service and experience above all. Our growth is intrinsically connected to the success of our employees, offering long-term career opportunities globally.
Job OverviewWe are seeking a highly skilled Sales Manager to lead our sales efforts through the qualification of leads and deal-closing. As a key member of our team, you will be responsible for all aspects of pre-sales and sales of our spaces, including customer success, retention, and upsell.
Key Responsibilities:- Qualify SMB leads - convert them to tours and closed deals (inbound & outbound)
- Understand the customer's needs, ensuring that solution that is provided matches customer expectations across all areas - functional, service, timeline, budget, quality, etc.
- Provide a suitable proposal offer (Office+AR), based on Mindspace guidelines
- Follow up with the customer, maintaining a consistent, open channel
- Work closely with the Community Manager to achieve smooth onboarding
- Analyze and optimize sales targets (Office+AR) for each SMB customer
- Identify new needs/challenges for the customer and forecast future expansion
- Make sure any payment issues are taken care of on a monthly basis
- Execute SMB retention plan
- Support the Customer Experience team in terms of member support and service
- Experience in B2B sales
- Excellent team player
- Strong Extensive experience working with various companies and stakeholders
- Excellent oral and written communication skills in both English and German
- A 'can do' approach
- Multitasking is a must You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key)
- Strong decision-maker: you need to be able to make considered, responsible decisions on a whim when things don't go according to plan
- You must be a thorough, self-aware worker who's able to recognize errors and take the necessary steps to correct them
- Getting the job done – no matter the cost – is critical. You should be a practical, creative, quick thinker who is aware that others are counting on you
- Problem solver – you are a highly resourceful thinker who is quick on their feet and a fast learner
- Ability to gain the trust and confidence of a wide range/types of clients
- Ability to work independently based on targets and goals, and raise any flags in time
- Ability to adjust quickly to a fast-paced, changing environment
- Ability to plan ahead with a clear focus on execution
We understand that work is more than just a job. That's why we provide our employees with exceptional benefits, including:
- Generous annual leave allowance
- Meal benefits via a lunch card
- Gift vouchers on birthdays and Christmas
- Access to a mental health app
- Subsidized public transport subscriptions
- Engaging team and end-of-year events
The estimated salary for this role is $80,000-$100,000 per year, depending on experience and location.
