IT Service and Support Manager

vor 3 Wochen


Berlin, Berlin, Deutschland Paychex Deutschland GmbH Vollzeit

We are seeking an experienced IT Service and Support Manager to lead the design and implementation of a cross-European service and support organization.

The ideal candidate will have extensive managerial experience within the area of IT service and support, as well as strong process experience in service support processes (ITIL) and IAM/IGA.

The successful candidate will drive process and tool standardization across locations in close collaboration with our security and compliance area, standardize services provided to users, and implement common support processes and underlying tool support.

Proficiency in English and German, both spoken and written, is required.

A friendly and competent team with flat hierarchies and teamwork in a good working atmosphere, attractive salary with annual salary adjustment and bonus scheme, and the opportunity to work for a solid international company headquartered in the United States with offices in Hamburg, Berlin, Dresden, Rostock, and the European headquarter in Allerød Denmark.



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