Dutch Lodging Specialist for Holidays in Nature

Vor 5 Tagen


Münster, Nordrhein-Westfalen, Deutschland Workstation Customer Care Vollzeit

Job Summary

We are seeking a highly skilled and customer-focused Nature Travel Expert to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for assisting travelers in booking their dream holidays in nature.

Key Responsibilities

  • Destination Research: Conduct thorough research to locate the best destinations and options for our clients, taking into account their specifications and preferences.
  • Booking and Reservation: Book reservations for guests in their desired location, ensuring that their specifications for their stay are met.
  • Customer Support: Provide exceptional customer support to travelers during the booking process and in case of any issues or complaints during their stay.
  • Account Management: Maintain sufficient knowledge of our clients' accounts to assist them without delay.
  • Travel Expertise: Provide expert advice to clients on travel options and destinations, ensuring that they have a seamless and enjoyable experience.
  • Arrangement Verification: Verify that all arrangements have been properly reserved and/or funded to ensure that travelers can accomplish their mission.

Requirements

  • Language Skills: Fluency in German or Dutch is required.
  • Customer Service: Excellent customer service skills, with the ability to communicate effectively with clients and provide a positive experience.
  • Attention to Detail: High attention to detail, with the ability to maintain accurate records and ensure that all arrangements are properly reserved.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple clients simultaneously.

About Us

Workstation Customer Care is a leading provider of customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers. We are passionate about helping travelers plan and book their dream holidays in nature, and we are seeking a talented and customer-focused individual to join our team.



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