Customer Service Representative Dutch

Vor 6 Tagen

Münster, Nordrhein-Westfalen, Deutschland Majorel Münster GmbH Vollzeit
About the Role

We are seeking a highly skilled and customer-focused Dutch Language Customer Service Specialist to join our team at Majorel Münster GmbH. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via phone, email, and other communication channels.

Key Responsibilities
  • Handle customer inquiries and issues in a professional and timely manner
  • Provide proactive customer support and resolve customer complaints
  • Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction
  • Develop and maintain a deep understanding of our clients' products and services
  • Stay up-to-date with industry trends and best practices in customer service
Requirements
  • Excellent Dutch language skills (spoken and written) and very good English skills
  • Service-oriented, patient, and friendly manner
  • Professional communication skills and accordant soft skills
  • Good PC skills (usage of Internet browsers and Microsoft Office products)
  • Technical affinity
What We Offer
  • 100% Homeoffice in Germany
  • We provide you with the equipment you need
  • Certified product and communication training as well as ongoing on-the-job coaching and qualification – all online
  • A basic salary of 2,210€ gross
  • Integration in an international team, multicultural environment
  • Good development opportunities within the company
  • Contactless interview and contract process
  • Attractive discount cooperation partners for Majorel employees (like fitness, fashion, language courses, etc.)
  • Feel Good Management
  • Several Employee events throughout the year
  • Bike Leasing partner
About Us

Majorel is now Teleperformance. The acquisition of Majorel by Teleperformance allows us to offer even more exceptional services in more locations worldwide than ever before.

Teleperformance is a global leader in digital business services. We consistently seek to blend the best of advanced technology with human empathy to deliver customer care that is simpler, faster, and safer for the world's biggest brands and their customers.

Backed by nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, we have a global scale and local presence which allows us to be a force of good in supporting communities, clients, and the environment.

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