Customer Experience Partner in SCM
Vor 4 Tagen
Maersk is a leading global integrator of container logistics, dedicated to delivering exceptional customer experiences. We are committed to a diverse and inclusive workplace, where employees from various backgrounds come together to drive innovation and growth.
Job OverviewWe are seeking a skilled Customer Experience Partner to join our SCM team in Hamburg or Bremen office. As a key member of our commercial organization, you will be responsible for managing end-to-end SCM customer portfolios, with a focus on transportation management and financial operations.
Responsibilities- Manage a wide range of stakeholders across GSC teams, operations, and European customer stakeholders.
- Streamline the financial operations process, ensuring consistent handling and improved techniques.
- Identify root cause analysis and improvements through strong economic awareness.
To succeed in this role, you should have:
- Customer experience knowledge in the logistic sector, with financial acumen as a plus.
- A proactive approach, enjoying working with customers, and strong human relationship skills.
- Experience in stakeholder management, cross-regional collaboration, and process improvement.
- Good communication skills in English, with German language proficiency a plus.
In return for your expertise and dedication, we offer:
- A competitive salary, estimated at €60,000 - €80,000 per year, depending on experience.
- A dynamic, high-impact environment with opportunities for growth and development.
- Multi-stakeholder management at different levels and functions, driving transformation and realizing our vision.
- The ability to lead a diverse team across geographies and functions, fostering collaboration and innovation.
- A great team culture with people from multiple countries and varied experiences.
- A unique opportunity to learn and grow new skills in a fast-growing and exciting environment.
- A flexible workplace policy and working hours.
- Access to internal training opportunities.
- A performance-oriented but collaborative team culture.
- Benefits like bike leasing, capital forming, health club allowance, annual leave allowance, and many more.
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