Marketplace Account Specialist
vor 4 Wochen
As a key member of our dynamic marketplace team at home24, you will play a pivotal role in supporting and growing our seller accounts. This exciting opportunity is perfect for individuals passionate about e-commerce and eager to develop their career in account management.
Key Responsibilities- Support the setup and development of our account management within the marketplace team, ensuring seamless integration with our platform.
- Oversee a broad portfolio of seller accounts, providing guidance and support to help them navigate and grow on our platform.
- Ensure sellers' catalogs are up-to-date, promote offers through various marketing channels, and provide recommendations for improvements based on performance analysis.
- Track key marketplace KPIs for your accounts, develop actionable insights from data analysis, and create tactical plans to continuously improve these KPIs and the overall seller experience in collaboration with sellers and internal stakeholders.
- Manage communication with external partners throughout all stages of the process, including onboarding, content creation, data enrichment, and performance monitoring.
- Create educational content, process documentation, and contribute to regular seller educational sessions.
- Bachelor's degree or successfully completed vocational training, ideally with a focus on e-commerce.
- A keen interest in e-commerce and potentially some experience in the field.
- Data and fact-driven with strong analytical skills, able to create and understand reports and KPIs to improve processes, sales, and operations.
- Excellent communication skills and the ability to build trust-based relationships with stakeholders.
- Fluency in English and German, with additional languages such as French, Italian, Polish, or Spanish being a plus.
- The chance to make a meaningful impact in a highly motivated team of professionals.
- An open-minded culture that encourages new and creative ideas.
We strive to deliver a superior assortment of products and the best service. To achieve this, we need fresh ideas, 100% motivation, and dedication to our company mission. We welcome service-minded individuals who are passionate about digitization and modern living to join our team.
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