Technical Manager After Sales

vor 22 Stunden

Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF Stationary Energy Storage GmbH Vollzeit
BASF Stationary Energy Storage GmbH is a leading company in the field of stationary energy storage. We are seeking a highly skilled Technical Manager After Sales to join our team. In this role, you will be responsible for setting up and developing the After-Sales organization for our NAS battery business. This will involve developing a global network of technical service partners to deliver field maintenance for NAS, including contract management. You will also set up and coordinate the needed spare parts management as well as establish a service center. As the primary point of contact for customer inquiries, you will handle all aspects of after-sales communication, including complaint management and warranty cases. To ensure efficient execution of projects and maintenance needs, you will implement an after-sales management tool for tracking and monitoring. The ideal candidate will have a Bachelor or Master's degree in Engineering or a similar field, with at least 3 years of experience in After Sales Management. Strong English language skills are required, with other European languages being an advantage. We offer a range of benefits, including mentoring programs, learning opportunities, career paths, and support with childcare. Our company values diversity and equal opportunities, and we are committed to creating a global team that is inclusive and respectful. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Develop and implement an After-Sales strategy for our NAS battery business
* Establish a global network of technical service partners
* Set up and coordinate spare parts management
* Implement an after-sales management tool for tracking and monitoring

**Requirements:**

* Bachelor or Master's degree in Engineering or a similar field
* At least 3 years of experience in After Sales Management
* Strong English language skills
* Other European languages an advantage

**What We Offer:**

* Mentoring programs and learning opportunities
* Career paths and job rotation
* Support with childcare
* Fitness and health studio, medical care center
* Deutschlandticket and job bike

**Join Our Team:**

BASF Stationary Energy Storage GmbH is a dynamic and innovative company that is committed to creating a global team that is inclusive and respectful. We are looking for motivated and experienced professionals who share our values and are passionate about delivering exceptional results. If you are interested in this exciting opportunity, please submit your application.

**About Us:**

BASF Stationary Energy Storage GmbH is a wholly-owned subsidiary of BASF SE. We are the exclusive distributor of the NAS batteries and co-develop the NAS technology together with our Japanese partner NGK Insulators Ltd. Our company is committed to creating a sustainable future through innovative energy storage solutions.

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