Aktuelle Jobs im Zusammenhang mit Senior After Sales Manager - Ludwigshafen am Rhein, Rheinland-Pfalz - BASF


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Senior After Sales Manager

vor 2 Monaten


Ludwigshafen am Rhein, Rheinland-Pfalz, Deutschland BASF Vollzeit

About the Role

BASF Stationary Energy Storage GmbH (BSES) is a leading provider of innovative energy storage solutions. We are seeking a highly skilled and experienced professional to join our team as a Senior After Sales Manager.

Key Responsibilities

  • Develop and implement a global network of technical service partners to deliver field maintenance for our NAS battery business.
  • Establish and manage a spare parts management system, as well as a service center, to ensure efficient execution of projects and maintenance needs.
  • Oversee and manage the execution of Long Term Service Agreements, handling all aspects of after-sales communication, including complaint management and warranty cases.
  • Implement an after-sales management tool for tracking and monitoring projects and maintenance needs.

Requirements

  • Bachelor or Master's degree in Engineering or a related field, preferably electrical engineering.
  • At least 3 years of experience in After Sales Management, with a strong technical understanding and experience in the battery industry.
  • Excellent communication and problem-solving skills, with a customer-oriented mindset and ability to work in a team.
  • Strong English language skills, with other European languages an advantage.
  • Ability to travel worldwide.

About Us

BASF is a global leader in the chemical industry, and our Stationary Energy Storage GmbH subsidiary is dedicated to providing innovative energy storage solutions. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.