Client Relationship Manager

vor 4 Wochen


Munich, Bayern, Deutschland IP Pilot Vollzeit

Become a part of our team as a Customer Success Manager - B2B SaaS (d/f/m)

At IP Pilot, we are committed to empowering our clients to excel in a rapidly evolving landscape by delivering cutting-edge analytics solutions. In the role of Customer Success Manager, you will be instrumental in ensuring our clients maximize their experience with our Market Intelligence Platform, fostering satisfaction and long-term success.

Key Responsibilities:
  • Establish and nurture robust relationships with B2B clients
  • Facilitate onboarding sessions and deliver comprehensive training
  • Track client engagement and pinpoint avenues for expansion
  • Resolve customer inquiries swiftly and effectively
  • Work closely with product and sales teams to relay valuable insights
Qualifications:
  • Demonstrated experience in Customer Success or Account Management within a B2B SaaS context
  • Exceptional communication and interpersonal abilities
  • Strong analytical and problem-solving skills
  • Background in the IP sector is advantageous
  • Proficiency in English is required
What We Offer:
  • A dynamic environment with rapid product iterations
  • Opportunities for learning from setbacks
  • A collaborative team culture
  • Central office location

Are you interested in joining our team? We welcome your application for this rewarding opportunity.



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