Aktuelle Jobs im Zusammenhang mit Customer Success - Munich, Bayern - Moovster
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Führungskraft Customer Success
vor 1 Monat
Munich, Bayern, Deutschland ATOSS Software AG VollzeitATOSS Software AG sucht einen erfahrenen Teamlead im Bereich Customer Success, der unser wachsendes Unternehmen mit seiner Expertise und Leidenschaft voranbringt.Als Teamlead Customer Success bist du verantwortlich für den Aufbau und die Weiterentwicklung eines Teams, das sich dem Ziel verschrieben hat, Kunden zu begeistern und ihre Zufriedenheit...
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Führungskraft Customer Success
vor 2 Monaten
Munich, Bayern, Deutschland ATOSS Software AG VollzeitATOSS Software AG sucht einen erfahrenen Teamlead im Bereich Customer Success, der unser wachsendes Unternehmen mit seiner Expertise und Leidenschaft voranbringt.Als Teamlead Customer Success bist du verantwortlich für den Aufbau und die Weiterentwicklung eines Teams, das sich dem Ziel verschrieben hat, Kunden zu begeistern und ihre Zufriedenheit...
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Customer Success Manager
vor 3 Wochen
Munich, Bayern, Deutschland MongoDB VollzeitAbout the RoleMongoDB is seeking a highly motivated and experienced Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for establishing and maintaining strong relationships with our customers, ensuring their success with our products and services.Key ResponsibilitiesBuild and maintain...
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Customer Success Associate
vor 3 Wochen
Munich, Bayern, Deutschland IntegrityNext VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our Customer Success Team at IntegrityNext. As a Customer Success Associate, you will play a key role in supporting our customers and driving business growth.Key ResponsibilitiesSupport the Customer Success Team in their activities related to customer onboarding, data...
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Customer Success Associate
vor 3 Wochen
Munich, Bayern, Deutschland IntegrityNext VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our Customer Success Team at IntegrityNext. As a Customer Success Associate, you will play a key role in supporting our customers and driving business growth.Key ResponsibilitiesSupport the Customer Success Team in their activities related to customer onboarding, data...
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Werkstudent Customer Success
vor 4 Wochen
Munich, Bayern, Deutschland Crafthunt GmbH Vollzeit{"h1": "Customer Success Specialist im Bauwesen", "h2": "Aufgaben", "ul": ["Kundenbetreuung und -beratung", "Identifizierung von Kundenbedürfnissen und Lösung von Problemen", "Selbständige Unterstützung des Teams bei der Onboarding-Phase neuer Kunden", "Sammeln von Kundenfeedback zur Verbesserung unserer Plattform", "Allgemeine administrative Aufgaben im...
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Werkstudent Customer Success
vor 4 Wochen
Munich, Bayern, Deutschland Crafthunt GmbH Vollzeit{"h1": "Customer Success Specialist im Bauwesen", "h2": "Aufgaben", "ul": ["Kundenbetreuung und -beratung", "Identifizierung von Kundenbedürfnissen und Lösung von Problemen", "Selbständige Unterstützung des Teams bei der Onboarding-Phase neuer Kunden", "Sammeln von Kundenfeedback zur Verbesserung unserer Plattform", "Allgemeine administrative Aufgaben im...
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Senior Customer Success Manager
vor 3 Wochen
Munich, Bayern, Deutschland Carly Vollzeit{"h1": "Senior Customer Success Manager at Carly", "p": "As a Senior Customer Success Manager at Carly, you will play a crucial role in leading our customer success team to drive business growth and customer satisfaction. You will be responsible for developing and executing strategies to improve customer engagement, retention, and overall experience. Your...
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Customer Success Strategist
vor 2 Wochen
Munich, Bayern, Deutschland Carly VollzeitAs a key member of our team, you will be responsible for leading the transformation of customer satisfaction at Carly. With a focus on data-driven strategies, you will streamline workflows, optimize customer support processes, and champion a culture of continuous improvement. Your expertise will set new benchmarks in customer success excellence and the Carly...
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Customer Success Professional
vor 2 Wochen
Munich, Bayern, Deutschland LeanIX VollzeitUnlock Your Potential in Customer SuccessAt LeanIX, we're seeking a highly motivated Customer Success Associate to join our team. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences, driving growth, and ensuring customer satisfaction.Key Responsibilities:Develop and maintain strong...
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Customer Success Strategist
vor 2 Wochen
Munich, Bayern, Deutschland Carly VollzeitAs a key member of our team, you will play a vital role in driving customer satisfaction and success at Carly. Our company is a cartech leader, providing curated repair and maintenance knowledge to millions of car enthusiasts worldwide. We empower our customers with actionable advice, enabling them to take control of their vehicle's maintenance and...
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Customer Success Associate
vor 1 Monat
Munich, Bayern, Deutschland LeanIX VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Associate to join our team at LeanIX. As a key member of our Customer Success team, you will be responsible for building and strengthening relationships with our Enterprise customers in the DACH region.Key ResponsibilitiesDevelop and expand your accounts by driving product...
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Customer Success Associate
vor 1 Monat
Munich, Bayern, Deutschland LeanIX VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Associate to join our team at LeanIX. As a key member of our Customer Success team, you will be responsible for building and strengthening relationships with our Enterprise customers in the DACH region.Key ResponsibilitiesDevelop and expand your accounts by driving product...
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Customer Success Manager
vor 2 Wochen
Munich, Bayern, Deutschland MongoDB VollzeitMongoDB is seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for establishing and maintaining strong relationships with our customers, understanding their business needs, and providing strategic guidance to help them achieve their goals.The ideal candidate will have a...
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Customer Success Manager
vor 4 Wochen
Munich, Bayern, Deutschland MongoDB VollzeitCustomer Success ManagerMongoDB is a leading provider of modern database solutions, empowering innovators to create, transform, and disrupt industries. We're seeking a highly motivated and experienced Customer Success Manager to join our team and help our customers realize the full potential of our subscription and services.The ideal candidate will have a...
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Customer Success Manager
vor 4 Wochen
Munich, Bayern, Deutschland MongoDB VollzeitCustomer Success ManagerMongoDB is a leading provider of modern database solutions, empowering innovators to create, transform, and disrupt industries. We're seeking a highly motivated and experienced Customer Success Manager to join our team and help our customers realize the full potential of our subscription and services.The ideal candidate will have a...
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Customer Success Associate
vor 3 Wochen
Munich, Bayern, Deutschland LeanIX VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Associate to join our team at LeanIX. As a key member of our Customer Success team, you will be responsible for building and strengthening relationships with our Enterprise customers in the DACH region.Key ResponsibilitiesDevelop and expand your accounts by driving product...
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Customer Success Associate
vor 3 Wochen
Munich, Bayern, Deutschland LeanIX VollzeitAbout the RoleWe are seeking a highly motivated and experienced Customer Success Associate to join our team at LeanIX. As a key member of our Customer Success team, you will be responsible for building and strengthening relationships with our Enterprise customers in the DACH region.Key ResponsibilitiesDevelop and expand your accounts by driving product...
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Customer Success Specialist
vor 1 Monat
Munich, Bayern, Deutschland rapitag GmbH VollzeitYour MissionWe are seeking a highly motivated and results-driven Customer Success Specialist to join our team at rapitag GmbH. As a key member of our customer success team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their success with our retail technology solutions.Your ProfileFluency in German and...
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Customer Success Specialist
vor 1 Monat
Munich, Bayern, Deutschland rapitag GmbH VollzeitYour MissionWe are seeking a highly motivated and results-driven Customer Success Specialist to join our team at rapitag GmbH. As a key member of our customer success team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their success with our retail technology solutions.Your ProfileFluency in German and...
Customer Success
vor 2 Monaten
We are seeking a highly organized and efficient Customer Success & Operations Manager to join our team at Moovster. As a key member of our team, you will be responsible for driving our customer success experience and ensuring the smooth operation of our services.
Key Responsibilities- Customer Consultation: Provide expert consultation to customers via our help center and other channels to ensure their needs are met.
- Customer Support: Support customers throughout the entire process of our services, from onboarding to ongoing support.
- Partner Communication: Communicate with partners to provide exceptional customer service and resolve customer challenges.
- Customer Feedback: Act as the voice of the customer, gathering feedback and requirements to improve our Moovster product.
- Process Improvement: Continuously identify ways to improve our customer satisfaction score and implement changes to drive growth.
- Operations Management: Set up, run, maintain, and improve our daily, weekly, and monthly operations to ensure seamless service delivery.
- Data Quality: Ensure high data quality requirements are met by supervising automated processes and implementing improvements.
- Product Testing: Participate in internal product testing to ensure our products stay fresh and engaging.
- Customer Onboarding: Set up and edit new and existing customers on our platform.
- Documentation: Improve internal documentation regarding operations and customer support processes, and invent new processes as new products and features are introduced.
- Language Skills: Fluent in German (both written and spoken) and English (both written and spoken).
- Organizational Skills: Highly organized with the ability to maintain an overview of large amounts of data.
- Ownership and Responsibility: Willing to take ownership and proactive responsibility of topics, and never satisfied with low-quality outcomes.
- Analytical Thinking: An analytical thinker and problem-solver who embraces both simple and complex challenges.
- Technical Skills: Proficiency in Excel is a must, and experience with searching in databases and writing simple SQL is a plus.
- Work Arrangement: Full-time, starting as soon as possible.
- Experienced Team: An experienced, highly motivated, and fun team to learn and grow together.
- Flexibility: The flexibility to work from anywhere, anytime, with a great office, from home, or even from the beach.
- Moovster Mobility Budget: A free Moovster Mobility Budget to get around.
- JobRad: An additional attractive Employee Benefit.
- Compensation Package: An attractive compensation package.
We are a highly motivated multicultural team with a passion for technology, mobility, and a modern, sustainable lifestyle. We don't hesitate to disrupt anything previously seen and try to use data and customer insights as the basis of all our decisions. We are constantly getting our hands dirty, we are close to our customers, and we want to grow as a team with one focus: Creating an outstanding customer experience.
