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Chief Executive Assistant to Founders

vor 3 Monaten


Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy Vollzeit

About Cognigy:

Cognigy is transforming the customer service landscape by delivering the most advanced AI workforce available. Our award-winning platform enables businesses to provide outstanding customer service that is immediate, tailored, and accessible in any language across all channels. By integrating Generative and Conversational AI, Cognigy's AI Agents are redefining customer service, enhancing customer satisfaction, and assisting employees in real-time.

Our talented #CognigyCrew are the driving force behind our innovative technology, and we are eager to welcome more skilled individuals to our global team.

Why You'll Appreciate Working at Cognigy: Our Commitment to You

We empower our team members to thrive within a diverse, passionate, and respectful environment where everyone is dedicated to delivering exceptional customer and employee service.

We achieve this by encouraging each other to excel and enabling our best work. Supporting and fostering growth is central to our success, rooted in a culture of mutual respect and trust. Our guiding principles, the 4Ts, are: Team, Trust, Transparency, Technology.

Your New Role: Personal Assistant to Founders

We are in search of a seasoned and committed Personal Assistant to provide extensive support to our two founders. This position is crucial for the seamless functioning of the organization, allowing the CEOs and COO to concentrate on advancing the business without interruptions. The ideal candidate will possess experience, professionalism, creativity, and the ability to manage a diverse array of responsibilities with discretion and efficiency.

Key Responsibilities:

  • Calendar Management: Efficiently oversee the founders' schedules, including organizing meetings, coordinating appointments, and proactively resolving conflicts.
  • Travel Coordination: Manage all travel arrangements for the founders, encompassing flights, accommodations, transportation, and itinerary planning. Ensure travel plans are smooth and optimized for efficiency.
  • Administrative Support: Execute various administrative tasks such as drafting correspondence, responding to emails, managing expenses, and maintaining organizational systems.
  • Board Pack Preparation: Assist in compiling board packs and presentations for board meetings, ensuring accuracy, completeness, and timeliness.
  • Investor Relations Support: Collaborate with the founders in managing communications with investors, preparing materials for investor meetings, and assisting with investor-related events or presentations.
  • Confidentiality: Uphold strict confidentiality and discretion in managing sensitive information and personal matters concerning the founders and their families.
  • Problem Solving: Act as a proactive problem-solver, anticipating the founders' needs and addressing any issues or challenges that may arise promptly and effectively.

Requirements

Qualifications:

  • At least 8 years of experience as a personal assistant or executive assistant, ideally in a fast-paced start-up environment or similar context.
  • Exceptional organizational abilities and meticulous attention to detail.
  • Strong communication and interpersonal skills, with the capacity to engage effectively with individuals at all levels.
  • Demonstrated ability to multitask and prioritize responsibilities in a dynamic setting.
  • Discretion and professionalism in managing confidential information.
  • Proficiency in Microsoft Office suite and other relevant software applications.
  • Flexibility and adaptability to accommodate shifting priorities and schedules.
  • Bachelor's degree or equivalent experience preferred.

Benefits

Life at Cognigy: What We Offer You

We are an ambitious and international tech company with a vibrant culture, ensuring that everyone feels welcome. Our outstanding benefits make us an excellent workplace, including:

  • Competitive and performance-oriented salary
  • Company Pension Scheme
  • 25 days of paid leave, plus 5 floating days, plus public holidays
  • Unique opportunity to contribute to building and shaping the company, with minimal hierarchy
  • Flexible working arrangements
  • Colleague recognition, reward, and celebration events
  • Global Employee Assistance Program
  • ClassPass membership, granting access to a variety of fitness and wellness experiences
  • Continuous learning and development opportunities, including LinkedIn Learning
  • One paid 'Giving Back Day' each year for volunteering in a charity or community activity of your choice
  • Subscription to the Calm app for you and five friends/family members, providing access to guided meditation, sleep stories, music, masterclasses, and more