Leiter Customer Service
vor 4 Wochen
Eine spannende Möglichkeit erwartet Sie Teamgeist und abwechslungsreiche Aufgaben sind Teil Ihrer neuen Herausforderung.
Unser Kunde ist ein renommiertes Unternehmen in der industriellen Fertigung, das für seine hochwertigen Produkte und seinen exzellenten Kundenservice bekannt ist. Effizienz und Kundenzufriedenheit stehen im Mittelpunkt der Unternehmensphilosophie.
Ihre Aufgaben- Leitung und Entwicklung des Customer Service Teams
- Gewährleistung einer hohen Kundenzufriedenheit durch effektive Bearbeitung von Kundenanfragen und -aufträgen
- Optimierung interner Serviceprozesse und Implementierung bewährter Verfahren
- Enger Austausch mit anderen Abteilungen zur Sicherstellung einer reibungslosen Auftragsabwicklung
- Erstellung von Analysen und Berichten zur kontinuierlichen Verbesserung des Servicebereichs
- Abgeschlossene kaufmännische Ausbildung oder ein Studium im Bereich Betriebswirtschaft, Kommunikation oder eine vergleichbare Qualifikation
- Mehrjährige Erfahrung im Kundenservice, idealerweise in einer Führungsposition
- Ausgeprägte Führungs- und Organisationsfähigkeiten
- Starke Kommunikationsfähigkeiten und hohe Kundenorientierung
- Erfahrung im Umgang mit CRM-Systemen und MS-Office-Anwendungen
- Attraktives Gehaltspaket mit zusätzlichen Leistungen
- Verantwortungsvolle Position in einem erfolgreichen Unternehmen
- Möglichkeiten zur beruflichen Weiterbildung und persönlichen Entwicklung
- Modernes Arbeitsumfeld und ein engagiertes Team
- Gute Anbindung an öffentliche Verkehrsmittel
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Customer Service Representative
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Frankfurt am Main, Hessen, Deutschland Personalbüro U. Herrmann VollzeitJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Personalbüro U. Herrmann. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and issues in a timely and professional manner.Key...
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Customer Service Representative
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