Guest Services Manager

vor 4 Wochen


Berlin, Berlin, Deutschland Telegraphenamt Vollzeit

Position Overview:

We are seeking a dedicated professional to oversee our front office operations at Telegraphenamt. This role is essential in ensuring exceptional guest experiences and maintaining the high standards of our establishment.

Key Responsibilities:

  • Manage daily front desk activities and staff.
  • Ensure smooth check-in and check-out processes for guests.
  • Address guest inquiries and resolve any issues promptly.
  • Coordinate with other departments to enhance guest satisfaction.
  • Monitor and maintain front office supplies and equipment.

Qualifications:

  • Proven experience in a supervisory role within the hospitality industry.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in hotel management software is a plus.

Position: Full-time

No. of Openings: 1



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