Aktuelle Jobs im Zusammenhang mit Lead Technical Support Engineer - Munich, Bayern - PTC


  • Munich, Bayern, Deutschland SAMSUNG Vollzeit

    Job SummaryWe are seeking a highly skilled Field Application Engineer to join our team in providing technical support for our automotive semiconductor products. As a Field Application Engineer, you will be responsible for working closely with customers to understand their technical requirements and provide solutions to their technical issues.Key...


  • Munich, Bayern, Deutschland Excelerate Vollzeit

    Technical Field EngineerExcelerate is seeking a skilled Technical Field Engineer to join their team in Munich. As the face of the company on customer sites, you will confidently tackle sensitive and critical IT situations, handling server installations, configurations, and repairs.Key Responsibilities:Be the primary point of contact for customers, ensuring...


  • Munich, Bayern, Deutschland Excelerate Vollzeit

    Technical Field EngineerExcelerate is seeking a skilled Technical Field Engineer to join their team in Munich. As the face of the company on customer sites, you will confidently tackle sensitive and critical IT situations, handling server installations, configurations, and repairs.Key Responsibilities:Be the primary point of contact for customers, ensuring...


  • Munich, Bayern, Deutschland Excelerate Vollzeit

    Technical Field EngineerExcelerate is seeking a skilled Technical Field Engineer to join their team in Munich, Germany. As the face of the company on customer sites, you will be responsible for providing exceptional customer service and technical support.Key Responsibilities:Confidently tackle sensitive and critical IT situations, handling server...


  • Munich, Bayern, Deutschland Excelerate Vollzeit

    Technical Field EngineerExcelerate is seeking a highly skilled Technical Field Engineer to join their team in Munich. As the face of the company on customer sites, you will be responsible for providing exceptional customer service and technical support.Key Responsibilities:Confidently tackle sensitive and critical IT situations, handling server...


  • Munich, Bayern, Deutschland Excelerate Vollzeit

    Technical Field EngineerExcelerate is seeking a highly skilled Technical Field Engineer to join their team in Munich. As the face of the company on customer sites, you will be responsible for providing exceptional customer service and technical support.Key Responsibilities:Confidently tackle sensitive and critical IT situations, handling server...


  • Munich, Bayern, Deutschland Excelerate Vollzeit

    Technical Field EngineerExcelerate is seeking a skilled Technical Field Engineer to join their team in Munich, Germany. As the face of the company on customer sites, you will be responsible for providing exceptional customer service and technical support.Key Responsibilities:Confidently tackle sensitive and critical IT situations, handling server...


  • Munich, Bayern, Deutschland perinova IT-Management GmbH Vollzeit

    About the RoleWe are seeking a highly skilled System Engineer to join our IT Support team at perinova IT-Management GmbH. As a System Engineer, you will be responsible for providing technical support and maintenance for our clients' IT systems.Key ResponsibilitiesProvide first- and second-level support for clients using Microsoft 365, Azure AD, and other...


  • Munich, Bayern, Deutschland perinova IT-Management GmbH Vollzeit

    About the RoleWe are seeking a highly skilled System Engineer to join our IT Support team at perinova IT-Management GmbH. As a System Engineer, you will be responsible for providing technical support and maintenance for our clients' IT systems.Key ResponsibilitiesProvide first- and second-level support for clients using Microsoft 365, Azure AD, and other...


  • Munich, Bayern, Deutschland Riverland Reply Vollzeit

    About the RoleWe are seeking a highly skilled Senior DevOps Engineer to join our team at Riverland Reply. As a key member of our IT organization, you will be responsible for designing and implementing innovative solutions to drive business growth and improve operational efficiency.Key ResponsibilitiesDesign and Implement Cloud Infrastructure: Develop and...


  • Munich, Bayern, Deutschland Riverland Reply Vollzeit

    About the RoleWe are seeking a highly skilled Senior DevOps Engineer to join our team at Riverland Reply. As a key member of our IT organization, you will be responsible for designing and implementing innovative solutions to drive business growth and improve operational efficiency.Key ResponsibilitiesDesign and Implement Cloud Infrastructure: Develop and...


  • Munich, Bayern, Deutschland Spire Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Lead for Space Systems to join our team at Spire. As a key member of our engineering team, you will be responsible for the technical outcome of complex space missions.Key ResponsibilitiesTake overall technical ownership of Spire Space and/or Ground Systems from technical development through on-orbit...


  • Munich, Bayern, Deutschland Spire Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Lead for Space Systems to join our team at Spire. As a key member of our engineering team, you will be responsible for the technical outcome of complex space missions.Key ResponsibilitiesTake overall technical ownership of Spire Space and/or Ground Systems from technical development through on-orbit...


  • Munich, Bayern, Deutschland SAMSUNG Vollzeit

    Job SummaryWe are seeking a highly skilled and experienced Senior Field Application Engineer to join our team at Samsung. As a key member of our technical support team, you will be responsible for providing technical support throughout the product lifecycle, from promotion phase to the end of production.Key Responsibilities1. Provide technical support and...


  • Munich, Bayern, Deutschland SAMSUNG Vollzeit

    Job SummaryWe are seeking a highly skilled and experienced Senior Field Application Engineer to join our team at Samsung. As a key member of our technical support team, you will be responsible for providing technical support throughout the product lifecycle, from promotion phase to the end of production.Key Responsibilities1. Provide technical support and...


  • Munich, Bayern, Deutschland Application Service Engineering Vollzeit

    Role OverviewWe are seeking a highly skilled Technical Customer Engineer to support the integration of our state-of-the-art automotive imaging radar technology into the next generation of vehicles. The successful candidate will have a passion for cutting-edge automotive technology and a strong understanding of complex multidisciplinary product systems.Key...


  • Munich, Bayern, Deutschland Exide Technologies GmbH Vollzeit

    Job Title: Technical Sales Engineer / Application EngineerWe are seeking a highly skilled Technical Sales Engineer / Application Engineer to join our Energy Solutions division in Büdingen or in a home office from various locations in Germany. As a key member of our team, you will be responsible for supporting the sales department in preparing quotations,...


  • Munich, Bayern, Deutschland Exide Technologies GmbH Vollzeit

    Job Title: Technical Sales Engineer / Application EngineerWe are seeking a highly skilled Technical Sales Engineer / Application Engineer to join our Energy Solutions division in Büdingen or in a home office from various locations in Germany. As a key member of our team, you will be responsible for supporting the sales department in preparing quotations,...


  • Munich, Bayern, Deutschland SAMSUNG Vollzeit

    Job SummaryWe are seeking a highly skilled Field Application Engineer to join our team in providing technical support for our automotive semiconductor customers. As a key member of our customer support team, you will be responsible for delivering exceptional technical support and services to our customers, ensuring their satisfaction and loyalty to our...


  • Munich, Bayern, Deutschland ELP Consult Ltd. Vollzeit

    Job Title: Sales EngineerJob Summary: We are seeking a highly skilled Sales Engineer to join our team at ELP Consult Ltd. As a Sales Engineer, you will be responsible for providing technical support to regional resellers and end-users, delivering product training and demos, and collaborating with the internal sales engineering team.Key...

Lead Technical Support Engineer

vor 3 Monaten


Munich, Bayern, Deutschland PTC Vollzeit

About PTC:

PTC is at the forefront of the digital transformation landscape, integrating the physical and digital realms to enhance operational efficiency, innovate product development, and empower individuals across various business sectors.

Our Commitment to Our Team:

We believe that our employees are the cornerstone of our success. With a diverse global workforce of nearly 7,000, we strive to provide an environment that fosters exploration, learning, and growth, while celebrating the unique contributions of each team member.

Your Role:

As a key member of our global support team, you will be responsible for delivering exceptional technical assistance to our clients and business partners regarding the Kepware product suite.

Your Responsibilities:

  • Provide comprehensive product and application support to our Industrial IoT clientele and partners.
  • Assist customers in navigating their digital transformation journeys, including initiatives related to Industrial IoT and Smart Factories.
  • Manage multiple technical challenges simultaneously and resolve intricate issues effectively.
  • Engage in discussions about complex product functionalities with clients, demonstrating your analytical and problem-solving skills.
  • Develop and disseminate knowledge articles for the benefit of customers and PTC staff.

Essential Skills and Qualifications:

  • Proficient verbal and written communication skills in English.
  • Strong ability to communicate objectively and concisely with customers.
  • Eagerness to acquire new technical and interpersonal skills, along with a passion for mentoring colleagues.
  • Excellent diagnostic skills, with experience in utilizing industry-standard tools for monitoring and optimizing complex applications.
  • Familiarity with hardware sensors, devices, machines, or industrial PLCs, along with their communication protocols.
  • Understanding of enterprise application suites, including network and database configurations, server setups, and web application security.
  • Knowledge of machine communication protocols and web services development, particularly REST APIs.

Additional Beneficial Skills:

  • Experience with database management systems such as Oracle, MSSQL, PostgreSQL, or non-SQL databases like InfluxDB.
  • Understanding of cloud computing and storage networking.
  • Programming experience in languages such as Java, JavaScript, or other web development technologies.
  • Familiarity with Microsoft Windows operating systems.
  • Proficiency in additional languages, such as German, French, or Romanian.
  • Experience in providing support or customer service through community platforms.
  • Ability to collaborate with diverse technical teams.

At PTC, we are committed to more than just leveraging cutting-edge technologies to reshape the physical world. We value authenticity and collaboration, working alongside some of the most talented professionals in the industry to drive meaningful change.

If you are passionate about innovative problem-solving, you will likely find a rewarding experience at PTC.