Technical Support Engineer for Client Management

Vor 7 Tagen


Munich, Bayern, Deutschland perinova IT-Management GmbH Vollzeit
About the Role

We are seeking a highly skilled System Engineer to join our IT Support team at perinova IT-Management GmbH. As a System Engineer, you will be responsible for providing technical support and maintenance for our clients' IT systems.

Key Responsibilities
  • Provide first- and second-level support for clients using Microsoft 365, Azure AD, and other related technologies
  • Administer and support clients and users, ensuring smooth operation of IT systems
  • Collaborate with end-users at our client sites in the Munich area to resolve technical issues
  • Utilize a ticketing system to document and track technical activities
  • Install and configure hardware and software components as needed
  • Analyze and resolve technical issues in a timely and efficient manner
Requirements
  • Hold a degree in Computer Science or a related field, or have equivalent experience and motivation
  • Have practical experience in IT support, including first- and second-level support, customer support, and user helpdesk
  • Be familiar with modern workplace technologies, including Office 365, Microsoft 365, Teams, and Azure
  • Have experience with ticketing systems, such as Jira, ServiceNow, or Helpline
  • Be able to maintain a calm and composed demeanor when dealing with technical issues
  • Have excellent German language skills, both written and spoken, and good English language skills
  • Be a strong team player with excellent communication skills
  • Be able to work independently and take initiative when needed
Benefits
  • We offer a permanent position in a stable and growing company
  • Participate in our consulting and managed services, which are closely integrated
  • Take advantage of our company's benefits, including a bike-to-work program and online shopping discounts
  • Enjoy a flat organizational structure and an open work environment where your opinions are valued

We are a dynamic and innovative company that values teamwork and collaboration. If you are a motivated and skilled System Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity.



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