Senior Manager Customer Engagement

vor 4 Wochen

Munich, Bayern, Deutschland Sky Deutschland GmbH Vollzeit
Job Description

We are seeking a highly skilled Senior Manager Customer Engagement to join our team at Sky Deutschland GmbH. As a key member of our commercial team, you will be responsible for developing and implementing a comprehensive customer lifecycle strategy that drives business growth and customer satisfaction.

Key Responsibilities
  • Develop and execute a customer-centric commercial strategy that aligns with our business objectives
  • Manage cross-functional projects and collaborate with internal partners to deliver business results
  • Analyze campaign performance and provide strategic recommendations to drive business growth
  • Develop and maintain relationships with key stakeholders, including Legal, Finance, Marketing, Product Management, and Business Intelligence
Requirements
  • 5-6 years of professional experience in a related field, with a focus on business administration
  • Strong understanding of digital customer relationship management and communication approaches in the digital entertainment or eCommerce environment
  • Experience in project management and a proven track record of delivering results
  • Excellent communication and presentation skills, with the ability to work independently and as part of a team
  • Very good German and good English skills, both written and spoken
What We Offer
  • Free Sky subscription, allowing you to enjoy our content for free
  • Hybrid working model (60/40) and flexible working hours with overtime compensation
  • 30 days of vacation + Holiday Buy and access to a corporate benefits platform
  • Company Bike and Wellhub, promoting a healthy work-life balance
Inclusion

We are committed to creating a diverse and inclusive workplace that values and respects all employees. We welcome applications from qualified candidates regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation, and identity.

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