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Customer Service Representative
vor 2 Monaten
About RATH Gruppe
RATH Gruppe is a leading provider of passenger transport services in the Rhine-Main region. We are committed to delivering high-quality, reliable transportation solutions that meet the needs of our customers.
Position Overview
We are seeking experienced and dedicated Customer Service Representatives to join our team. In this role, you will be responsible for providing exceptional customer service to passengers utilizing our public transport network.
Key Responsibilities
- Assist passengers with inquiries regarding schedules, ticket prices, and the operation of ticket machines.
- Provide support and assistance to passengers with mobility restrictions.
- Sell and validate tickets on trains while adhering to strict safety protocols and maintaining a high level of service quality.
Qualifications
- Fluency in German is essential.
- Possession of a valid Class B driver's license and personal vehicle is required.
- Demonstrated excellent customer service and teamwork skills.
- Availability to work flexible shifts, including evenings, nights, and weekends.
Benefits
- Secure permanent position within a growing company.
- Engaging and rewarding role within a motivated team environment.
- Comprehensive training provided as needed.
- Competitive salary with additional compensation for shifts worked during evenings, Sundays, and holidays.
- Flexible arrangements for compensation, vacation time, and working hours.
- Participation in company events and employee discounts.
