Client Relationship Manager
vor 4 Wochen
Role Summary: The Account Manager at VusionGroup is responsible for fostering and expanding relationships with existing clients while also identifying and acquiring new business opportunities.
Key Responsibilities:- Enhance sales within current VusionGroup accounts under the guidance of the VusionGroup-Account Manager.
- Identify potential clients and oversee the management of new client portfolios.
- Oversee the implementation of VusionGroup's solutions for both new and existing clients.
- Manage requests for proposals (RFPs) and collaborate with cross-functional teams, including Product Management, Legal, and Project Management.
- Establish and nurture relationships with integrators and infrastructure providers.
- Adhere to the sales process and maintain accurate sales data in Salesforce, providing updates during sales meetings and quarterly business reviews.
- Participate in client events and industry trade shows.
- Deliver competitive insights to management and marketing teams.
- Support marketing initiatives in developing business cases and customer success stories.
- Enjoy a high degree of autonomy in strategic planning, mission execution, and business travel.
- Utilize available tools to generate quotes and negotiate within the limits set by management.
- Collaborate actively with the VusionGroup-Account Manager to define and execute account strategies.
- Stay informed about industry trends, competitor activities, and emerging technologies.
- Ensure VusionGroup's CRM is updated with relevant opportunity information.
Experience:
- Minimum of 4 years of successful experience as an Account Manager, ideally in Retail, SaaS, AI, or Computer Vision.
- Master's degree in Business Administration is preferred.
- Demonstrated sales success.
- Familiarity with the B2B technical sales cycle.
- Knowledge of the Retail sector is a significant advantage.
- Self-driven with exceptional relationship-building skills across all organizational levels.
- Ability to recognize solution value for individual clients and translate this into increased sales.
- Strong personal motivation and proactive work approach.
- Capable of prioritizing strategic tasks from both customer and VusionGroup perspectives.
- Proficient in effective negotiation with clients and partners.
Education:
- Master's degree in Business Administration is preferred.
Skills and Abilities:
- Effective communication skills with internal and external stakeholders.
- Strong lobbying skills with a focus on relationship management and field engagement.
- Excellent time management skills to handle competing priorities.
- Ability to negotiate firmly within the retail industry.
- Resilience under pressure.
- Fluent in English for business communication (both verbal and written); proficiency in another major language is a plus.
Innovation and Community Support: VusionGroup operates in 19 countries worldwide. By becoming part of our team, you will engage with a globally distributed group of intellectually curious and collaborative colleagues.
Supportive Environment: VusionGroup fosters a workplace where individuals feel safe, valued, and respected. We provide various programs and benefits to support you in your personal and professional journey.
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