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Client Relationship Manager
vor 2 Monaten
Role Summary: The Account Manager is responsible for enhancing relationships with existing clients while actively pursuing new business opportunities. This role requires a strategic mindset and the ability to work collaboratively across various teams.
Key Responsibilities:- Drive upselling initiatives within current VusionGroup accounts under the guidance of the Account Manager.
- Identify and engage potential clients, managing a portfolio of new business opportunities.
- Oversee the implementation of VusionGroup's solutions for both new and existing customers.
- Prepare and manage RFPs/tenders, collaborating with cross-functional teams including Product Management, Legal, and Project Management.
- Establish and nurture relationships with integrators and infrastructure providers.
- Adhere to the sales process and maintain accurate sales data in Salesforce, providing updates during sales meetings and quarterly business reviews.
- Participate in client events and industry trade shows.
- Deliver competitive insights to the management and marketing teams.
- Support marketing efforts in developing business cases and customer success stories.
- Enjoy a high degree of autonomy in strategy, mission, and travel related to business.
- Utilize available tools to generate quotes and negotiate within the parameters set by management.
- Collaborate with the VusionGroup Account Manager to define and execute account strategies.
- Stay informed about industry trends, competitor activities, and emerging technologies.
- Keep VusionGroup's CRM updated with relevant opportunity information.
Experience:
- Minimum of 4 years of successful experience as an Account Manager, ideally in sectors such as Retail, SaaS, AI, or Computer Vision.
- Master's degree in Business Administration is preferred.
- Demonstrated sales success and a strong track record.
- Familiarity with the B2B technical sales cycle.
- Knowledge of the Retail industry is advantageous.
- Self-driven with exceptional relationship-building capabilities across various organizational levels.
- Ability to recognize customer solution value and translate it into additional sales opportunities.
- Strong personal motivation and proactive work habits.
- Capacity to prioritize strategic tasks from both customer and VusionGroup perspectives.
- Effective negotiation skills with clients and partners.
Education:
- Master's degree in Business Administration is preferred.
Skills and Abilities:
- Proficient in effective communication with internal and external stakeholders.
- Strong lobbying skills with a focus on relationship development and field engagement.
- Excellent time management skills to handle competing priorities.
- Ability to negotiate firmly within the retail sector.
- Resilience under pressure.
- Fluent in English for business communication (both verbal and written); proficiency in another major language is a plus.
Innovation and Community Support: VusionGroup operates in 19 countries globally. By becoming part of our team, you will collaborate with a diverse group of intellectually curious and dedicated colleagues.
Supportive Environment: VusionGroup fosters a workplace where individuals feel secure, valued, and respected. We provide various programs and benefits to assist you in your personal and professional journey.
